Salary data · Updated daily
Senior customer support salaries in the United States
Median $123k a year across 22 live postings that publish pay; the middle half runs from $106k to $134k. 88% of the 25 live postings in this segment publish a band at all.
The middle half: $106k to $134k. The ends are folded into the outer bars.
- Entry level$47k
- Mid level$83k
- Senior (this page)$123k
- Manager$142k
- Director$195k
- Executive$120k
Bars are the middle half of published bands; the tick is the median.
Highest-paying employers
Hiring the most right now
By job title
| Title | Median | Postings |
|---|---|---|
| Senior CSM, Media and Entertainment | $104k | 4 |
The best-paid openings in this segment
- Okta Support Specialist - Senior ConsultantGuidehouse · Remote$113k to $188k
- Support Specialist - Fraud Analytics Operations (Senior Consultant)Guidehouse · VA, Arlington, US$80k to $215k
- Senior GRC AnalystCrusoe · San Francisco, California, USA$130k to $155k
- Senior Technical CX SpecialistHarvey · Remote$112k to $168k
- Senior IT Specialist, Executive TechnologyMongoDB · Palo Alto$100k to $180k
- Senior Service Desk TechnicianREVOLUTION Medicines · Remote$120k to $150k
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Other salaries in the United States
Questions this data answers
What is the median salary for senior customer support roles in the United States?
$123k a year in base pay, across 22 live postings that publish a salary band. The middle half of those bands runs from $106k to $134k.
How many senior customer support job posts publish a salary?
88% of the 25 live postings in this segment state a pay range. The figures here are drawn only from those.
Which companies pay the most for senior customer support roles in the United States?
Among employers with at least two published bands, the highest medians right now are at Guidehouse ($131k), Braze ($104k).
Where does this data come from?
Base pay only, as employers publish it in their own job posts: the midpoint of each annual range, in the currency most postings use. Equity, bonus and commission are not in it. Updated daily.
Base pay only, as employers publish it in their own job posts: the midpoint of each annual range, in the currency most postings use. Equity, bonus and commission are not in it. Read off the live postings on Refolk's job board, where an employer is only counted while the posting is open. Updated daily.