Salary data · Updated daily
Customer support salaries in the United States
Median $110k a year across 296 live postings that publish pay; the middle half runs from $78k to $149k. 68% of the 434 live postings in this segment publish a band at all.
The middle half: $78k to $149k. The ends are folded into the outer bars.
Bars are the middle half of published bands; the tick is the median.
Highest-paying employers
OpenAImedian of 5 published bands$275k
Handshakemedian of 3 published bands$225k
Waymomedian of 2 published bands$215k
Databricksmedian of 5 published bands$194k
Metaviewmedian of 2 published bands$181k
Gleanmedian of 6 published bands$170k
Blitzymedian of 2 published bands$166k
Komodo Healthmedian of 2 published bands$166k
Hiring the most right now
By job title
| Title | Median | Postings |
|---|---|---|
| Recovery Support Coordinator | $47k | 15 |
| IT Support Specialist | $95k | 9 |
| Customer Support Specialist | $50k | 8 |
| Client Success Manager | $93k | 7 |
| Engagement Manager | $181k | 6 |
| Customer Experience Associate | $65k | 5 |
| Onsite Warehouse Support Specialist | $50k | 5 |
| Customer Experience Manager | $135k | 4 |
The best-paid openings in this segment
- Customer ExperienceCandid Health · San Francisco, Denver, California, Colorado, United States$1000k to $1000k
- Data Center Global Repairs Program SupportAnthropic · Remote$320k to $405k
- Support Delivery Lead, GovernmentOpenAI · Remote$284k to $315k
- Support Operations LeadOpenAI · Remote$279k to $310k
- Senior Engagement ManagerHandshake · San Francisco, California, United States$275k to $275k
- Support Delivery Lead, AdsOpenAI · Remote$234k to $315k
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Other salaries in the United States
Questions this data answers
What is the median salary for customer support roles in the United States?
$110k a year in base pay, across 296 live postings that publish a salary band. The middle half of those bands runs from $78k to $149k.
What do the best-paid customer support roles in the United States offer?
One in ten published bands has a midpoint above $180k, and one in ten sits below $47k.
How many customer support job posts publish a salary?
68% of the 434 live postings in this segment state a pay range. The figures here are drawn only from those.
Do remote customer support roles in the United States pay less?
Remote postings publish a median of $117k against $110k for on-site and hybrid ones, from 89 and 207 postings respectively.
Which companies pay the most for customer support roles in the United States?
Among employers with at least two published bands, the highest medians right now are at OpenAI ($275k), Handshake ($225k), Waymo ($215k).
Where does this data come from?
Base pay only, as employers publish it in their own job posts: the midpoint of each annual range, in the currency most postings use. Equity, bonus and commission are not in it. Updated daily.
Base pay only, as employers publish it in their own job posts: the midpoint of each annual range, in the currency most postings use. Equity, bonus and commission are not in it. Read off the live postings on Refolk's job board, where an employer is only counted while the posting is open. Updated daily.