Salary data · Updated daily
Mid level customer support salaries in the United States
Median $83k a year across 99 live postings that publish pay; the middle half runs from $70k to $110k. 53% of the 188 live postings in this segment publish a band at all.
The middle half: $70k to $110k. The ends are folded into the outer bars.
- Entry level$47k
- Mid level (this page)$83k
- Senior$123k
- Manager$142k
- Director$195k
- Executive$120k
Bars are the middle half of published bands; the tick is the median.
Highest-paying employers
OpenAImedian of 3 published bands$295k
ACV Auctionsmedian of 4 published bands$120k
Levelpathmedian of 3 published bands$111k
SpaceXmedian of 7 published bands$110k
EliseAImedian of 2 published bands$104k
Guidehousemedian of 4 published bands$88k
Harveymedian of 4 published bands$85k
firsthandmedian of 4 published bands$83k
Hiring the most right now
GetInsuredopen roles in this segment55
Clever Care Health Planopen roles in this segment5
ShipBobopen roles in this segment5
By job title
| Title | Median | Postings |
|---|---|---|
| IT Support Specialist | $95k | 9 |
| Customer Support Specialist | $50k | 8 |
| Onsite Warehouse Support Specialist | $50k | 5 |
| CX Specialist | $85k | 3 |
| Peer Support Specialist (CORE Guide) | $83k | 3 |
The best-paid openings in this segment
- Customer ExperienceCandid Health · San Francisco, Denver, California, Colorado, United States$1000k to $1000k
- Support Delivery Lead, GovernmentOpenAI · Remote$284k to $315k
- Support Operations LeadOpenAI · Remote$279k to $310k
- Support Delivery Lead, AdsOpenAI · Remote$234k to $315k
- Business Systems AnalystFigma · San Francisco, CA • New York, NY • United States$105k to $245k
- IT Support SpecialistSierra · New York, NY$160k to $180k
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Other salaries in the United States
Questions this data answers
What is the median salary for mid level customer support roles in the United States?
$83k a year in base pay, across 99 live postings that publish a salary band. The middle half of those bands runs from $70k to $110k.
What do the best-paid mid level customer support roles in the United States offer?
One in ten published bands has a midpoint above $132k, and one in ten sits below $49k.
How many mid level customer support job posts publish a salary?
53% of the 188 live postings in this segment state a pay range. The figures here are drawn only from those.
Do remote customer support roles in the United States pay less?
Remote postings publish a median of $83k against $88k for on-site and hybrid ones, from 29 and 70 postings respectively.
Which companies pay the most for mid level customer support roles in the United States?
Among employers with at least two published bands, the highest medians right now are at OpenAI ($295k), ACV Auctions ($120k), Levelpath ($111k).
Where does this data come from?
Base pay only, as employers publish it in their own job posts: the midpoint of each annual range, in the currency most postings use. Equity, bonus and commission are not in it. Updated daily.
Base pay only, as employers publish it in their own job posts: the midpoint of each annual range, in the currency most postings use. Equity, bonus and commission are not in it. Read off the live postings on Refolk's job board, where an employer is only counted while the posting is open. Updated daily.