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IT Systems Administrator

Substack · San Francisco (HQ)

$120k - $160k/yrRemoteMid levelOperationsOperationsOperationsPosted 8 weeks ago
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About this role

Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences. ABOUT THE ROLE We're looking for an IT Systems Administrator to own our internal IT operations end to end. This is a hands-on individual contributor role for someone who thrives in a fast-moving environment, takes pride in running a tight, well-organized IT function, and knows how to build systems that scale. You'll be the go-to person for everything from onboarding new hires to managing our SaaS tool stack and supporting our path to SOC 2 compliance. WHAT YOU'LL OWN Identity & Access Management - Administer Okta across our full tool stack - managing SSO, SCIM provisioning, and app integrations - Onboard and offboard users across both Okta and non-Okta applications - Add and deactivate tools in Okta as our stack evolves - Manage and track access for vendors and contractors, ensuring appropriate permissions are granted and revoked promptly IT Onboarding & Endpoint Management - Own the new hire IT onboarding experience - from laptop setup to tool access on day one - Manage device enrollment, configuration, and compliance through Iru - Maintain hardware inventory and manage device lifecycle SaaS & Vendor Management - Serve as the point of contact for IT tool vendors - Identify integration requirements for new tools and manage their setup and deprecation - Maintain documentation on our tool stack, access policies, and vendor relationships SOC 2 Readiness - Partner with our Systems Team to support SOC 2 compliance efforts - Help implement and manage our future compliance platform, such as Vanta. - Ensure IT processes around access

Excerpt from the posting Substack published. Read the full description on their site before applying.

Skills this posting mentions

OktaEquityIT Ops

About Substack

Substack lets writers connect with their audience on their own terms and earn money doing it. We make it simple for writers to publish to an email list that they own, get discovered on the web, and charge for subscriptions. More than 500,000 people pay to subscribe to writers across the Substack network, and the top writers make millions of dollars a year. Substack’s model depends on the success of writers using Substack - we only make money when they do. “Substack makes it dead simple to start a newsletter and get paid for it.” - Judd Legum, author of Popular Information "Substack gives me a way to connect with my audience on my own terms.” - Lyz Lenz, author of God Land and Men Yell At Me Make something that matters Great writing is valuable. It respects readers' time, their intelligence, and their trust. It helps us make sense of and change the culture we live in. At Substack, we're building a business model that enables great writing to thrive. Learn more about our opportunity and mission. We are a small but growing team, and there is more to build than we could ever imagine. That’s why we need you. We aim to take pragmatic approaches to problem solving while shipping high-quality products that allow the writing on Substack to take the spotlight. Every person at the company participates in customer support. We do this to build empathy with our users and enable us to build better products. We believe that a diverse team will help us build a product that best serves the needs of a wildly diverse ecosystem of writers. So whatever your background or perspective, we’d welcome your input to help build the best possible version of Substack.

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