Forward Deployed Compliance Manager

About Us

Overjoy is an AI-native sales company for SMBs. We began as a sales platform for consumer brands, then expanded to running the full sales process end-to-end and selling the outcome.

Every consumer brand needs a wholesale department: someone to find the right retailers, reach out, close the account, and keep it reordering. For most brands that department is too expensive to hire. Overjoy runs it for them with people, AI agents, and the software we spent years building for exactly this job.

Over 800 brands like Nature's Path, Milk Bar, and Simply Gum use Overjoy to grow wholesale revenue.

We're backed by Bessemer, OSV, Floodgate and founders of Thumbtack, CareRev, Ando, and Unsupervised - and 6 of our own customers invested after using the product.

Our site: https://overjoy.ai/

About the Role

This is a full-time, in-person role based in New York City.

Consumer brands face a growing set of retailer requirements, supplier obligations, product documentation needs, and internal controls. You'll help customers turn those requirements into a practical compliance program with clear ownership and reliable evidence.

You'll lead customer engagements from process discovery through rollout, partnering with legal and subject-matter experts on interpretation and with engineering on implementation. Your work will turn approved requirements into AI-assisted checks and operating workflows that surface gaps, route exceptions, and make reviews easier to complete.

Responsibilities

• Assess customer workflows and build a prioritized requirements register covering relevant product, supplier, retailer, and operational obligations.

• Translate approved requirements into controls, checklists, evidence standards, owners, review schedules, and escalation paths.

• Coordinate collection and validation of supplier records, certifications, insurance, product documentation, and other evidence required for customer programs.

• Run risk assessments, readiness reviews, issue tracking, and corrective-action follow-up with customer teams and relevant specialists.

• Work with engineering to configure and test AI-assisted document review and monitoring, including source traceability, version control, and human review of ambiguous or consequential findings.

• Train users, track overdue evidence and unresolved issues, and measure review turnaround and control effectiveness; bring recurring needs back to product and engineering.

Qualifications

• 6+ years in compliance, quality systems, risk, audit, or regulatory operations, with ownership of programs and remediation work.

• Experience with consumer products, retail, manufacturing, distribution, or a similarly regulated operating environment.

• Ability to convert complex requirements into clear processes and distinguish missing evidence, control failures, and matters requiring legal interpretation.

• Experience maintaining audit-ready documentation, coordinating stakeholders, and managing corrective actions through completion.

• Hands-on use of AI, automation, or compliance systems, with strong judgment about accuracy, confidentiality, and review requirements.

• Depth in a relevant area such as food and beverage, product safety, supplier assurance, labeling, or privacy is a plus; relevant compliance or audit certifications are welcome.

Perks and Benefits

• Annual base salary of $200,000 - $300,000 USD, based on relevant experience and role-related skills.

• Health, dental, and vision insurance (U.S.).

• Free lunch.

• The opportunity to shape a new role at the intersection of domain expertise, customer outcomes, and AI.