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Product Lead - Patients / Consumers

Marble Health · New York

Location
New York
Employment
Full time
Level
Mid level
Posted
5 November

About this role

About the role

Help transform mental healthcare for millions of kids nationwide as Marble’s next product leader. We're looking for a world-class PM to architect and scale our patient experience. Working with a cross-functional team of engineering, operations, and design teammates, you’ll own Marble’s patient interface at every step of the patient journey. This role sits at the heart of Marble’s mission to build a new mental healthcare system for kids, so if you are an ambitious product leader motivated by hard problems and real-world impact, we’d love to meet you.

What you’ll do

Own core patient & family product experienceEnable patients and families to get into care, stay engaged, and navigate their care journey end-to-end.
Marty, the AI patient companionToday, care largely lives within the therapy session. Tomorrow, Marty has the potential to change the paradigm of how kids engage in care - shifting from a weekly appointment to a continuous, engaging experience that supports kids in the ways they need it, in the moments they need it most.
Turn guardians into active care team membersToday, our product engages guardians as passive recipients of care updates. Tomorrow, Marble will move from updates to action - guiding guardians to support their child in the right ways at the right moments.

Qualifications

Requirements

  • 6+ years in product management roles, including consumer-facing
  • Experience building products 0→1, and scaling products 1→10
  • AI product experience
  • NYC-based and able to work from our SoHo office 3+ days/week

Bonus

  • Prior startup or early-stage experience is strongly preferred
  • Prior experience in the healthtech space



Ideal traits

  • 🔮 Psychic - Product Sense
    • The ability to deeply understand consumer needs, behaviors, and pain points, often before customers can articulate them themselves. This includes skill in user research, pattern recognition across customer feedback, and an intuitive sense of what will resonate with target users.
  • ♟️ Chess Master - Strategic Thinking
    • The ability to focus on high-impact initiatives and say "no" to distractions. This includes balancing short-term wins with long-term vision, making tough trade-off decisions with limited resources, and maintaining focus on what truly matters.
    • 🕵️ Detective - Analytical Thinking
      • The ability to meticulously gather evidence, connect seemingly unrelated data points, distinguish signal from noise, and follow the trail of metrics to uncover hidden insights that others miss.
      • 📜 Storyteller - Communication
        • The ability to craft compelling narratives about the product vision, translate complex ideas into simple concepts, and tailor messages appropriately for different stakeholders (users, team members, investors).
        • 🧑‍🔬 Catalyst - Urgency + Iteration
          • The ability to design lightweight tests, validate hypotheses quickly, and iterate based on real user data. Knows how to test critical assumptions with minimal resources.
          • Enables and elevates the people around them with strategic clarity, intentional feedback, and genuine empathy. A talent magnet.
          • As published by Marble Health. Applications are handled on their site.

            Skills this posting mentions

            Pattern RecognitionUser ResearchEarly-Stage

            About Marble Health

            Marble Health strengthens the mental health of students and families by creating comprehensive support systems that connect schools, families, and therapists. We remove barriers to mental healthcare through flexible scheduling, virtual appointments, insurance coverage, and a no waitlist policy. Our holistic approach includes: • Individual therapy for teens and children in third grade and above (7+ languages supported) • Evidence-based group therapy programs for students in fourth grade and above • Parent therapy and family therapy • Care coordination between therapists, schools, and families • Free educational workshops for counselors, teachers, and parents

            All 6 openings at Marble Health

            One click, then it is written

            Apply to Marble Health with a resume written for this role.

            Queue Product Lead - Patients / Consumers and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in Marble Health’s form for you.

            1. 01Drop your resume

              A PDF or a LinkedIn URL. About a minute, once.

            2. 02I rank the openings

              Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

            3. 03Each one is written up

              Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

            • 25 sent a week, free
            • No card
            • Nothing sent until you say so

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            Put this to work

            Paste your career in once. Every application after that is written for you.

            Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

            1. 01Drop your resume

              A PDF or a LinkedIn URL. About a minute, once.

            2. 02I rank the openings

              Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

            3. 03Each one is written up

              Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

            • New matches ranked and written before you are up.
            • Every bullet stays inside what your history supports. Nothing invented.
            • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

            Free, no card. Up to 25 applications sent a week, and nothing is sent until you say so.

            Listed from the job board Marble Health publishes. Refolk is not the employer and does not handle their hiring. Applications go to Marble Health directly.

            Hiring at Marble Health? Post this role to the Refolk talent pool for $299, once. No commission, refunded if I find nobody. Post a role for $299