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Senior Site Reliability Engineer

Legora · New York City, New York

Location
New York City, New York, United States
Employment
Full time
Level
Senior
Posted
15 April

About this role

About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.

1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.

We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

The role

As a Senior Site Reliability Engineer you'll join the founding SRE team at our new NYC engineering hub, sitting within Foundations. You'll own critical services end-to-end and partner across engineering to raise the reliability bar for the entire platform, working closely with teams in Stockholm.

*This is a New York-based, 5-day in-office role. We believe building together in person drives better outcomes.

What You'll Do

  • Build, ship, and operate foundational platform services with full ownership

  • Build and maintain a high-signal observability stack (metrics, logs, traces) and translate signals into action

  • Define and evolve SLIs/SLOs, alerting, and reliability reporting for critical systems

  • Improve on-call and incident response, including escalation paths, coordination, and post-incident follow-ups

  • Reduce toil through automation, better tooling, and improved system ergonomics

  • Partner with product and platform engineers to design resilient systems and improve deployment safety

What You Bring

  • Significant experience operating and improving production systems, including debugging under pressure and preventing repeat incidents

  • Comfortable writing software and building automation to solve reliability problems

  • Autonomous, with pride in the quality and resilience of the systems you ship and operate

  • A systems thinker: failure modes, graceful degradation, and practical tradeoffs

  • Strong observability, incident management, and on-call experience, as well as experience with cloud infrastructure and Kubernetes

What’s In It For You

  • Global collaboration: Partner with teams and clients domestic and internationally.

  • Competitive package: Comprehensive salary, benefits, and tools for success.

  • Meaningful work: Your efforts shape how thousands of lawyers use AI daily.

  • In-person environment: Union Square office designed for ambitious builders.

  • Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
    Medical, Dental & Vision

    • Multiple medical plan options through Aetna and Kaiser Permanente

    • HSA or Healthcare FSA (based on plan selection)

    • Dental plans via MetLife

    • Vision plans via Vision Care

    Family Support

    • Generous parental leave

    • Free access to Maven Clinic

    • Dependent Care FSA

    • Free One Medical membership for employees and dependents

    Additional Perks

    • Pre-tax commuter benefits

    • Life Insurance + STD/LTD

    • 401(K) with generous company match

    • Unlimited PTO

    • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

    Legora is an Equal Opportunity Employer

    At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

    As published by Legora. Applications are handled on their site.

    Skills this posting mentions

    APACIncident ManagementArtificial Intelligence

    About Legora

    Legora is the agentic operating system for legal work, supporting lawyers in research, review, and drafting across complex matters. It is used by more than 130,000 legal professionals at more than 2,000 leading law firms and in-house legal teams across over 80 markets.

    All 301 openings at Legora

    One click, then it is written

    Apply to Legora with a resume written for this role.

    Queue Senior Site Reliability Engineer and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in Legora’s form for you.

    1. 01Drop your resume

      A PDF or a LinkedIn URL. About a minute, once.

    2. 02I rank the openings

      Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

    3. 03Each one is written up

      Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

    • 25 sent a week, free
    • No card
    • Nothing sent until you say so

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    Put this to work

    Paste your career in once. Every application after that is written for you.

    Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

    1. 01Drop your resume

      A PDF or a LinkedIn URL. About a minute, once.

    2. 02I rank the openings

      Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

    3. 03Each one is written up

      Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

    • New matches ranked and written before you are up.
    • Every bullet stays inside what your history supports. Nothing invented.
    • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

    Free, no card. Up to 25 applications sent a week, and nothing is sent until you say so.

    Listed from the job board Legora publishes. Refolk is not the employer and does not handle their hiring. Applications go to Legora directly.

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