Senior Product Manager - XenPlatform

Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.

Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind - to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.

The Role

We’re looking for a Senior Product Manager to drive the next generation of XenPlatform. XenPlatform is one of the most complex products in Xendit’s payment processing stack. Your main job will be to set its overall product direction and make sure we can serve marketplaces and platforms across all our regions.

Beyond long-term strategy, we need someone who can get into the weeds and break complex problems down for our engineering teams. You’ll bring payments experience, a track record of building global products at scale, and strong commercial judgement, so that what we build covers all our markets and scales sustainably.

You’ll have full ownership of your team’s strategy, priorities and outcomes, and the autonomy to define the next phase of XenPlatform.

What you’ll do in this role

• Drive the overall product strategy and roadmap, balancing competing stakeholder requests across teams and clearly communicating your prioritisation framework to senior leadership
• Deeply understand enterprise customers across segments (marketplaces, embedded finance and SaaS platforms), leveraging their feedback to define your longer-term roadmap
• Partner with Finance, Compliance, Legal and GTM to define the ideal customer profile (ICP) Xendit should focus on
• Design intuitive experiences across the API and the Xendit Dashboard, so merchants can clearly see how their platforms are performing and accurately reconcile their own data
• Build scalable account structures that accurately reflect how our enterprise merchants’ organisations are set up
• Partner with Engineering and Design to deliver products and features on time and to a high standard, making sure every XenPlatform feature is on par with or better than what’s in the market

What you’ll need in this role

• 5+ years of product management experience in fintech and/or B2B products
• Experience in payments processing (acquiring/issuing) or cross-border payouts
• Experience with onboarding and KYC/KYB flows
• A track record of driving roadmap and execution across cross-functional teams, owning north-star metrics such as TPV, conversion or retention
• Strong understanding of the technical, regulatory and operational challenges of building global financial products
• A clear, concise communication style that adapts to your audience
• Strong analytical skills and comfort using data to understand customer behaviour and make decisions
• Strong commercial acumen, with the judgement to balance commercial and product requirements