Forward Deployed Engineer

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.

Forward Deployed Engineer, (f/m/x) Austria - Hybrid

What you will do

This is not a traditional product engineering position, you’ll partner directly with enterprise teams to understand critical workflows, design AI-driven solutions & build/fine tune agents that perform real tasks in production.

This is a hands on generalist role for software engineers who enjoy problem solving, responsibility, and seeing the real-world impact of what they build.

No two days will look the same and every client’s tech landscape will offer different challenges for you to overcome.

• Work directly with customers to understand operational challenges and success criteria

• Translate open-ended problems into clear technical designs and implementations

• Own delivery of the Wonderful platform and guide clients on best practice

• Build AI agents that integrate with customer systems, data sources, and APIs

• Conduct ad hoc workshops with client teams

• Write production quality code to support integrations, logic, and workflows

• Own deployments, including reliability, performance, and continuous improvement

• Test with real data, measure outcomes, and iterate quickly

• Collaborate closely with Product and Engineering to improve the platform

• Contribute to tools, documentation, and delivery practices that help us scale

Why should you

• You’ll be part of what is tipped as the fastest growing startup in Europe

• Work on a cutting edge agentic solution, the hottest topic in enterprise right now

• You’ll join a team of high agency builders coming from the best tech companies out there

• Global company, local team, you’ll be part of the founding team

• Never boring, you’ll be solving problems for and with the biggest enterprises in Austria

• A mix of home office and travel to clients in country

• Great salary and early stage share options

Who you are

• Several years of professional software engineering experience

• Experience building and scaling end to end production systems

• Experience integrating platforms into customer environments using APIs, cloud infrastructure, MCP, and production data flows

• Strong technical problem-solving skills

• You’re comfortable working directly with customers and owning ambiguous problems

• Clear communication skills and a strong ownership mindset

• Interest in building AI-powered systems that work in practice

• You speak German to a minimum C1 level (You must be comfortable communicating with clients in German)

Nice to have

• Experience in forward deployed, solutions engineering, or customer-facing roles

• Exposure to AI agents, automation, or conversational systems

• You’ve been part of a fast growing start up and enjoy the pace

• Familiarity with cloud environments

• Experience with TypeScript, Go or Python

If this sounds like the kind of work you want to do, we should talk.

Apply here. Everyone will receive a response.