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SLED Customer Success Manager, Public Sector

Vanta · Remote U.S.

$179k - $210k/yrRemoteMid levelSalesRevenuePublic SectorPosted 3 weeks ago
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About this role

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a SLED Customer Success Manager (CSM), Public Sector at Vanta you will help manage our most complex, high-valued State Government, Local Government, and Education (SLED) accounts. You will act as a trusted advisor, driving value realization, retention, and growth through strategic planning, executive alignment, and cross-functional collaboration. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta for Government is Vanta’s AI-powered platform that helps government agencies and vendors protect mission data, manage risk, streamline compliance, and build trust - faster and with less manual work. Vanta’s public sector efforts are growing quickly and this is an exciting opportunity to join a new team dedicated explicitly to public sector sales and customer success. We are looking for a passionate, results-oriented, and collaborative CSM who has a proven track-record of managing high-value public sector accounts, leading to customer satisfaction, renewals, and expansion. What you’ll do as SLED Customer Success Manager, Public Sector: - Manage high-touch, SLED accounts serving as the primary client advocate and success owner. - Drive cross-functional coordination across multiple teams - including Product, Engineering, Security, and Legal - to ensure the successful onboarding, delivery, and implementation of Vanta at key accounts. - Serve as a trusted advisor to customers, aligning Vanta’s roadmap and security outcomes with mission needs, industry trends, and executive-level priorities. - Partner with Public Sector Account Managers to co-build and ex

Excerpt from the posting Vanta published. Read the full description on their site before applying.

Skills this posting mentions

Product EngineeringPrivacyAdvocacy

About Vanta

Our mission at Vanta is to be a layer of trust on top of cloud services, to secure the internet, increase trust in software companies, and keep consumer data safe. Think of us as your automated security and compliance expert.

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