Senior Associate, Third Party Risk Management

About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team:

Upstart's Enterprise Risk Management (ERM) team helps identify, assess, and manage risks across the organization. Within ERM, the Third-Party Risk Management (TPRM) program oversees supplier risks throughout the relationship lifecycle, helping ensure alignment with regulatory expectations and internal policies. As Upstart's risk management requirements evolve, the team is focused on scaling its processes, strengthening oversight, and leveraging technology to operate efficiently.

As a TPRM Senior Associate at Upstart, you will play a key role in assessing and managing third-party supplier risks while supporting the continued development of our TPRM program. You'll execute risk assessments using established frameworks, collaborate with stakeholders to address control gaps, and contribute to improvements in processes and tooling, including AI-enabled solutions.

How you’ll make an impact

• Execute third-party risk assessments throughout the supplier lifecycle, including onboarding, ongoing monitoring, and periodic reviews, ensuring timely completion and alignment with established program requirements.
• Evaluate supplier controls across multiple risk domains, identify gaps, recommend remediation actions, and escalate complex or material risks to management.
• Collaborate with Legal, Compliance, Information Security, Procurement, Enterprise Risk, and business teams to communicate assessment findings and support risk mitigation discussions.
• Identify opportunities to improve TPRM frameworks, assessment methodologies, workflows, and reporting, and contribute to defined improvement initiatives with guidance from senior team members.
• Support regulatory examinations, internal audits, and remediation activities by maintaining accurate documentation and contributing to the resolution of findings.
• Use third-party risk management platforms, AI-enabled tools, and automation to improve assessment efficiency, documentation, and monitoring while applying appropriate human oversight.

Minimum Qualifications

• 2+ years of experience in third-party risk management, enterprise risk management, compliance, or audit.
• Experience conducting risk assessments and documenting findings within established risk management or compliance frameworks.
• Experience evaluating control effectiveness and identifying risk or control gaps.
• Experience documenting or recommending remediation actions for identified control deficiencies.
• Experience using vendor management or governance, risk, and compliance (GRC) platforms to support risk assessments, documentation, or monitoring.

Preferred Qualifications

• Knowledge of interagency guidance and regulatory expectations related to third-party risk management.
• Experience contributing to improvements in third-party risk management programs, frameworks, or assessment methodologies.
• Experience supporting regulatory examinations, internal audits, or remediation of audit findings.
• Skills in data analysis, workflow automation, or AI-enabled tools to improve risk management processes.
• Experience in financial services, banking, or fintech environments, including exposure to evolving regulatory requirements.

Position location Remote

Time zone requirements The team operates on the East/West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

#LI-REMOTE

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At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location - with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range$91,300-$145,000 USD

What you'll love

At Upstart, our benefits for full-time employees are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
• Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
• Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
• Health Savings Account contributions from Upstart for eligible plans (US only)
• Income protection benefits, including life insurance and disability coverage for added financial security
• Paid time off, sick leave, and company holidays, in line with local requirements
• Paid family and parental leave to support caregiving and major life moments (duration varies by country)
• Family-centered benefits to support fertility, parenthood, and caregiving needs
• Employee Assistance Program (EAP) offering mental health support and life-centered resources
• Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
• Connection and community through team events, all-company updates, and employee resource groups (ERGs)
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City

For roles based in Canada, please note that we are not currently able to hire in Quebec.

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy