RefolkCandidates
Open nowSalesSales

Senior Capture Manager - UK

TRM Labs · United Kingdom

Location
United Kingdom
Workplace
Remote
Employment
Full time
Level
Manager
Posted
Today

About this role

Build a Safer World.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

TRM Labs is hiring a Senior Capture Manager (UK) to support our most complex, high-impact deals, with an initial focus on public sector opportunities.

This is not a traditional proposal writer or reactive Deal Desk role. The Senior Capture Manager will operate upstream in the sales cycle, partnering closely with Sales, Product, Legal, Security, and RevOps to shape deal strategy, influence decision criteria, and improve win probability before formal procurement begins.

This role exists to increase quality, speed, and consistency across complex deals - while reducing risk, rework, and late-stage friction.

What You’ll Do

Capture & Deal Strategy

  • Own capture strategy for PubSec opportunities globally and strategic public sector deals

  • Engage early in the sales cycle (pre-RFP where possible) to:

    • Shape requirements and evaluation criteria

    • Influence Statements of Work and procurement language

    • Align pricing, scope, and structure with long-term deal success

  • Act as a strategic advisor to AEs on deal positioning, ROMs, and proposal framing

  • Proposal Quality & Risk Management

    • Lead capture execution for complex opportunities:

      • Translate customer intent into compliant, outcome-driven proposals

      • Ensure responses accurately reflect customer needs, constraints, and procurement realities

    • Reduce late-stage surprises by identifying risk early and guiding teams through mitigation strategies

    • Cross-Functional Orchestration

      • Serve as a central point of coordination across:

        • Sales

        • Product & Engineering

        • Legal

        • Security & IT

        • Finance & RevOps

      • Triage what requires escalation vs. what can be resolved within Deal Desk

      • Ensure the right teams are engaged at the right time - no earlier, no later

      • Enablement & Continuous Improvement

        • Build reusable capture templates, artifacts, and best practices

        • Codify learnings from wins and losses to improve future deal execution

        • Become a subject-matter expert in how TRM wins public sector deals

        What Success in the Role Looks Like

        • Deals are shaped earlier, not rescued later

        • Proposals reflect buyer intent, outcomes, and procurement realities

        • Sales experiences faster momentum and fewer blockers

        • Proposal quality improves without sacrificing speed

        • Win rates increase for complex public sector opportunities

        Qualifications

        • 5 - 10+ years experience in capture, deal strategy, or complex enterprise/public sector sales support

        • Proven experience influencing outcomes before RFPs are finalized

        • Background supporting complex, bespoke software or data platforms

        • Strong written and verbal communication skills

        • Ability to operate calmly across multiple high-stakes, concurrent deals

        About the Team:

        • The RevOps team is truly remote! We practice async communication and collaboration through various methods such as slack channels and documentation (Notion, etc.). It's important to note that the primary method for communication for this role with all relevant stakeholders will be through slack (text, voice notes and video messages across DMs and various channels). Additionally, RevOps is involved in a variety of live recurring meetings throughout the week (~8 hours). A few times a year we'll come together in-person to collaborate, with an opportunity to engage in-person more often if you're near a hub.

        TRM Speed

        • BI & Reporting Infrastructure: Built and deployed a fully automated BI dashboard in Looker within one week, reducing GTM reporting time by 60% and enabling real-time insights for leadership.

        • Tech Stack & Automation: Optimized Salesforce workflows and integrated CPQ automation in under 48 hours, eliminating manual data entry and accelerating deal approvals by 3x.

        • Revenue Planning & Strategy: Led a full-scale territory realignment in just three days, ensuring seamless execution and zero downtime for the sales team while improving coverage efficiency.

        Application Instructions

        If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.

        Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role.

        If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure you’re considered.

        What to Expect From Our Interview Process

        Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview.

        • Recruiter Intro: Explore your experience, motivations, and alignment with the role.

        • Hiring Manager: Dive deeper into your relevant experience, skills, and impact.

        • First Round: Typically 1 - 2 interviews focused on the skills most critical to the role.

        • Final Round: Meet some of the people you'd be working with. This is usually a panel-style session where we go deeper on your craft, problem-solving, and alignment with TRM.

        • References: We’ll speak with former colleagues who can provide perspective on your work and impact.

        • Offer: If it’s a mutual fit, your recruiter will walk you through your offer and answer your questions.

        • Welcome to TRM: Once you sign, we’ll get you ready for your first day and onboarding.

        Your recruiter will share your specific interview plan and preparation guidance along the way.

        Learn more about interviewing at TRM

        Life at TRM

        We are building a safer world. That promise shows up in how we work every day.

        TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.

        Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.

        At TRM, you should expect:

        • Priorities and targets to change quickly as we experiment and iterate

        • Work that often requires operating with a high degree of ambiguity

        • A high level of personal ownership and accountability

        • Close collaboration across teams and functions

        • Frequent, high-touch communication

        • Creative problem solving and out-of-the-box thinking

        • A pace that rewards urgency, adaptability, and outcomes

        This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.

        We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.

        At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more about Interviewing at TRM

        AI Fluency at TRM

        AI fluency is a baseline expectation at TRM.

        We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.

        At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:

        • Accelerate repeatable workflows

        • Structure and solve problems

        • Improve output quality

        • Increase speed and leverage

        You will be evaluated on applied AI fluency during the interview process.

        Leadership Principles

        We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.

        • Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment - test, ship, measure, and iterate quickly.

        • Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.

        • Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset - giving and receiving feedback to make the team stronger.

        Join our Mission

        At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply - we hire for slope, judgment, and the will to learn fast.

        TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Learn more about building tools for defenders.

        Privacy Policy and Additional Information

        By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.

        We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.

        Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.

        If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.

        To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

        The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.

        We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.

        Recruitment agencies

        TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

        Learn More: Company Values | Interviewing | FAQs

        As published by TRM Labs. Applications are handled on their site.

        Skills this posting mentions

        PositioningArtificial IntelligenceOrchestration

        About TRM Labs

        TRM Labs is an AI investigations company that helps keep people, institutions, and communities safe from crime. More than 600 government agencies and financial institutions across 75 countries use TRM's threat intelligence and AI-powered investigations platform to uncover and disrupt criminal networks, sanctioned actors, scam operations, and state-backed threats. Every day, we tackle hard problems in data engineering, data science, and threat intelligence. Attention job applicants: Recently, it has come to our attention that certain individuals are masquerading as members of TRM's recruitment and human resources team online. We will never request your personal information outside of the standard recruitment process. Every job offer at TRM is extended only after a formal interview process and we will not require candidates to fulfill any financial obligations as part of the hiring process. If you believe you have been targeted with a fraudulent job offer or encountered any suspicious activity, please send us an email with “Recruitment Fraud” in the subject line to recruiting-fraud@trmlabs.com.

        All 112 openings at TRM Labs

        One click, then it is written

        Apply to TRM Labs with a resume written for this role.

        Queue Senior Capture Manager - UK and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in TRM Labs’s form for you.

        1. 01Drop your resume

          A PDF or a LinkedIn URL. About a minute, once.

        2. 02I rank the openings

          Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

        3. 03Each one is written up

          Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

        • 25 sent a week, free
        • No card
        • Nothing sent until you say so

        More roles at TRM Labs

        See all

        Similar roles elsewhere

        See more

        Put this to work

        Paste your career in once. Every application after that is written for you.

        Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

        1. 01Drop your resume

          A PDF or a LinkedIn URL. About a minute, once.

        2. 02I rank the openings

          Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

        3. 03Each one is written up

          Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

        • New matches ranked and written before you are up.
        • Every bullet stays inside what your history supports. Nothing invented.
        • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

        500 free credits on sign-up. No card. Nothing is sent until you say so.

        Listed from the job board TRM Labs publishes. Refolk is not the employer and does not handle their hiring. Applications go to TRM Labs directly.