Starlink Global Operations Lead

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

STARLINK GLOBAL OPERATIONS LEAD

Starlink will provide high-speed broadband to the world. The role combines traditional business planning and analysis with broader business decision-making and strategy, directly supporting Starlink's leadership. Global Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations.

RESPONSIBILITIES:

• Gather data, and coordinate with external service providers for preparation of documents compliant with local tax requirements and e-invoicing requirements
• Guide planning and resource management for specific verticals within Starlink including development of business models
• Identify initiatives for improvement of Starlink's business outlook; develop, track, and execute business initiatives with Starlink's leadership
• Work with stakeholders to analyze the impact of proposed business decisions
• Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams; evolve the customer experience, and scale the business while balancing resources
• Collaborate and partner with cross functional teams in order to build a strong networking across these departments and with external resources to ensure compliance
• Provide support as needed on ad-hoc projects

BASIC QUALIFICATIONS:

• Bachelor’s degree in STEM, business, economics, or finance
• 1+ years experience based abroad or working with operations outside of the United States
• 1+ years of experience with data/analytical tools (e.g. Microsoft Office applications and/or Excel modeling)

PREFERRED SKILLS AND EXPERIENCE:

• Demonstrated success working in an environment with competing priorities and aggressive schedules
• Experience leading complex operational and strategic initiatives
• Ability to define and manage a project independently
• Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, and/or Looker)
• Experience using various programming languages (e.g Python, Javascript, R, SQL, HTML, XML, CSS, and/or Ruby)
• Strong written and verbal communication skills, particularly with senior business leaders

ADDTIONAL REQUIREMENTS:

• Willingness to travel up to 50%
• Must be willingness to work extended hours and/or weekends

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.