- Location
- London, UK, United Kingdom
- Workplace
- Hybrid
- Employment
- Full time
- Level
- Mid level
- Posted
- 9 September
About this role
3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people.
Enter Sona: the next generation of AI-native, frontline workforce management. We’ve built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more intelligently and empower their teams.
In under 5 years, we’ve already made a deep impact on the lives of over 100k frontline workers and the operation of their organisations, grown the team to 150+, and secured over $100M in funding from notable VC’s, including our Series B led by N47 alongside Felicis, Northzone, and Gradient Ventures (Google).
It’s a hugely exciting time to be joining the team as we’re still small enough that you’ll have a significant impact on the company’s growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits in place.
About the Role
As an Account Executive at Sona, you’ll own the full sales lifecycle for mid-to-enterprise sized customers in our core frontline sectors (Social Care or Hospitality), working closely with our founders, VP Sales, and a high-performing marketing team.
We’re not just hiring an AE, we’re looking for future leaders who thrive in an environment where high expectations and high rewards go hand in hand.
Responsibilities
Day to day, you will:
Drive revenue growth within mid-enterprise segments in your frontline sectors (Social Care, Retail or Hospitality).
Own the full sales cycle from strategic prospecting to closing deals, ensuring accurate forecasting and pipeline management.
Build deep relationships with key decision-makers and stakeholders in target accounts, positioning Sona as a must-have solution.
Be the face of Sona at industry events and conferences, driving pipeline activity and elevating our brand.
Collaborate cross-functionally with Marketing, Customer, and Product teams to refine campaigns, enhance onboarding, and provide market insights that shape our product roadmap.
Requirements
We’re building the highest-performing sales team at Sona, where careers accelerate tenfold. To thrive here, you’ll need:
Experience that sets you up for success:
Proven experience selling complex technology products.
At least 2 years in a closing sales role, ideally in a high-growth B2B environment.
A track record of smashing quotas and exceeding targets.
A bias for action: you’re a driver, not a passenger.
A Startup Mindset: comfortable with ambiguity, adaptable to change, and excited to build something great from the ground up.
But more importantly, we care about who you are. If these traits describe you to a tee, you’ll thrive at Sona:
Growth mindset - You push yourself to improve every day.
Unmatched work ethic and drive - You have an insatiable need to achieve.
Competitive, but collaborative - You want to win, but not at the expense of your team.
Grit and optimism - You embrace challenges with resilience and a solutions mindset.
You might not tick every box in the experience section but if you’re hungry, driven, and thrive in high-growth environments, we want to hear from you. Maybe you’re:
An ex-founder looking for a high growth startup where you can apply your entrepreneurial skills without the financial risk.
A tech sales rep who finds your current role too slow, predictable, or easy.
A Management Consultant who’s led commercial growth projects and now wants to own revenue targets directly.
Our door is open if you don’t follow a traditional path. Sound like you? Let’s talk.
Benefits
Base salary of £70k-£95k + 100% target bonus (uncapped)
Hybrid working - 3 days a week in the London office
Share options
35 days annual leave (25 days standard plus 10 flexible public holiday days)
Extra day of leave for every year of service
Pension contributions matched up to 5%
Comprehensive Bupa health insurance (post probation)
Enhanced parental leave & pay
Workplace nursery scheme
Annual all expenses paid team retreats
The latest Macbook and equipment budget for your home office
Professional development budget
Unlimited free books
Note: this represents a typical benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.
As published by Sona. Applications are handled on their site.
Skills this posting mentions
About Sona
Sona is the next-generation workforce management solution for large frontline operators, where consumer grade design is matched by AI-driven decision making. Combining end-to-end WFM functionality - including Scheduling, Time & Attendance, HR and Payroll - with truly intelligent AI capabilities, Sona enables real-time actionable insights geared towards driving revenue and increasing employee satisfaction.
All 12 openings at SonaOne click, then it is written
Apply to Sona with a resume written for this role.
Queue Account Executive and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in Sona’s form for you.
01Drop your resume
A PDF or a LinkedIn URL. About a minute, once.
02I rank the openings
Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.
03Each one is written up
Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.
- 25 sent a week, free
- No card
- Nothing sent until you say so
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Put this to work
Paste your career in once. Every application after that is written for you.
Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.
01Drop your resume
A PDF or a LinkedIn URL. About a minute, once.
02I rank the openings
Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.
03Each one is written up
Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.
- New matches ranked and written before you are up.
- Every bullet stays inside what your history supports. Nothing invented.
- Queued, submitted, interviewing, offer: one screen, not a spreadsheet.
Free, no card. Up to 25 applications sent a week, and nothing is sent until you say so.
Listed from the job board Sona publishes. Refolk is not the employer and does not handle their hiring. Applications go to Sona directly.
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