Sr. Director, GTM Systems, Process & Operations
Snowflake · US-CA-Menlo Park
About this role
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is seeking a Sr. Director, GTM Systems, Process & Operations to lead our global GTM Systems function, reporting to the SVP of Revenue Strategy and Operations. This executive role governs and evolves our end-to-end GTM technology stack, data architecture, and revenue intelligence foundation - overseeing Quote-to-Cash, Core Sales Technology, and GTM Shared Services to maximize field performance and revenue velocity. As a key leader in Snowflake's AI-native RevOps evolution, you will inherit a highly capable team and push it further - ensuring Snowflake's own revenue operations are the best proof point for Snowflake's technology. Key Responsibilities - Platform Strategy & Architecture: Own the long-term roadmap for global GTM data and technology. Set architectural direction for the revenue intelligence platform - what gets built, governed, and retired. Maintain rigorous MDM, data hygiene, and release management in partnership with IT. - AI-Native Operations: Lead a team already at the forefront of AI adoption in GTM. Define how AI agents, automated workflows, and data pipelines replace manual data production - and shift the team's focus toward governance, architecture, and strategic advisory work. - Revenue Velocity: Standardize global sales workflows and streamline
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