Partner Account Manager

At Secureframe, we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes’ next billion dollar startups, TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards. As we continue to grow, our mission remains clear: to provide seamless, secure solutions that enable businesses to focus on what they do best. Joining Secureframe means becoming part of a team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking. Secureframe is backed by top VCs including Kleiner Perkins, Accomplice, Gradient Ventures (Google’s AI Fund), BoxGroup, Village Global, and many more.
The Partner Manager is a critical role within Secureframe's partner program, acting as a key advisor and guide for our service partners. This role is dedicated to enabling partners to market, sell, implement, manage, and support their services powered by Secureframe effectively. The Partner Manager's mission is to ensure partners thrive and can deliver exceptional value to their clients through Secureframe's solutions. Secureframe highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Secureframe office), Secureframe considers working in the office, approximately 30% of the time under current policy, to be an essential function of the employee's role.

Benefits

• Medical, dental, and vision benefits for you and your dependent(s)
• Flexible PTO
• 401(k)
• Paid family leave
• Ground floor opportunity as an early member of the team

What you'll do

• Onboarding and Training:
• Facilitate comprehensive onboarding for new partners.
• Provide training and resources to ensure partners are well-versed in Secureframe’s products and solutions.
• Strategic Partnership Management:
• Develop and execute partnership plans tailored to the needs and goals of each partner.
• Conduct Quarterly Business Reviews (QBRs) to align on strategy, goals, and performance metrics.
• Sales Enablement:
• Assist partners in developing effective sales strategies and navigating the sales cycle.
• Participate in key meetings and demos to support partners in closing deals.
• Equip partners with product knowledge, sales materials, and best practices for engaging potential clients.
• Implementation and Support:
• Guide partners through the integration of Secureframe into their service portfolio.
• Provide ongoing support to address challenges and optimize service delivery.
• Identify growth opportunities and help partners scale their offerings.
• Proactive Engagement:
• Focus on high-potential partners, leading strategic engagements and ensuring alignment with Secureframe’s objectives.
• Collaborate with internal teams to ensure partner success and satisfaction.
• Collaboration with Partner Specialists:
• Work closely with Partner Specialists to provide reactive and tactical support.
• Ensure a seamless experience for partners, balancing strategic planning with responsive issue resolution.

Who we're looking for

• Bachelor’s degree in Business, Marketing, or a related field.
• 5+ years of experience in partner management, channel sales, or a related role within the technology or software industry.
• Proven track record of successfully managing and growing partner relationships.
• Strong understanding of compliance automation and related technologies is a plus.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work collaboratively and build strong relationships with partners and internal teams.
• Strategic thinker with strong problem-solving skills and a proactive approach.

Secureframe is an equal opportunity employer. We aim to create an environment where every team member at Secureframe feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We've become aware of fraudulent job offers and recruiters falsely claiming to represent Secureframe. Please note: 1. Official Communication: All genuine Secureframe recruiting communication and job offers are sent from @secureframe.com email addresses. 2. No Fees: We never ask for payments or fees from job applicants at any stage.