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Member of Technical Staff - Site Reliability

Runlayer · New York City, New York

Location
New York City, New York, United States
Workplace
Remote
Employment
Full time
Level
Staff
Posted
5 months ago

About this role

About Runlayer

AI is transforming how every company operates, but most enterprises are stuck. They want to move fast with AI Agents, tools, and workflows, but they can't do it safely. We're fixing that.

Our team built AI Actions for OpenAI, shipped Zapier Agents to millions of users, and launched the first remote MCP server with Anthropic. We helped establish the protocol, and now we're building the platform enterprises need to actually put MCP to work.

Runlayer is one platform for MCPs, Skills, and Agents: purpose-built security, fine-grained governance, and complete observability so organizations can go all-in on AI across the entire company without the risk. We just raised a $30M Series A led by Felicis, with participation from Khosla Ventures, bringing our total raised to $42M. Already trusted by Gusto, Instacart, Opendoor, dbt Labs, Cursor, and Decagon.

We're a team of 35, mostly engineers, shipping fast. Agent operators on Runlayer grew 5x in four weeks while human operators stayed flat. The shift to agentic work is already showing up in our own usage.

About the Role

As our Site Reliability Engineer, you'll own the reliability, performance, and scalability of Runlayer's infrastructure as we grow to serve enterprise customers across cloud and on-prem environments.

Why You'll Thrive Here

  • Impact: Build the infrastructure foundation for the enterprise MCP platform, directly enabling AI adoption at scale

  • Excellence: Work closely with founders and a small, senior engineering team shipping fast in a high-growth environment

  • Ownership: Own reliability end-to-end, from database performance to incident response to CI/CD pipelines

What You'll Do

  • Own reliability and performance of our cloud infrastructure across AWS (ECS, Aurora, CloudWatch) and GCP

  • Manage and optimize Kubernetes clusters and container orchestration

  • Drive database reliability engineering, including performance tuning and scaling

  • Build and maintain CI/CD pipelines for rapid, safe deployments

  • Run incident response and on-call rotations

  • Partner with product engineers to design scalable, resilient systems

What We're Looking For

  • Strong AWS experience, particularly ECS, Aurora, and CloudWatch

  • GCP experience as we expand cross-cloud

  • Kubernetes and container orchestration expertise

  • DBRE experience with database performance tuning

  • CI/CD pipeline ownership and incident response experience

  • Background at a B2B SaaS company serving enterprise customers, ideally in infrastructure

Bonus Qualifications

  • Experience deploying and supporting on-prem or hybrid environments

  • Python backend familiarity (our platform is Python-based)

  • Experience at an early-stage or high-growth company

What We Offer

We provide a competitive package designed to attract and retain top talent who can work effectively with enterprise customers.

  • Competitive salary and equity - compensation that reflects your expertise and customer-facing responsibilities.

  • Paid time off - paid vacation, paid sick leave, and paid parental leave.

  • Professional development - budget for conferences, courses, and certifications in AI, enterprise software, and customer success.

  • Top-tier equipment - your choice of laptop and accessories to create your ideal work environment.

  • Health benefits - comprehensive health, dental, and vision coverage.

  • Customer interaction opportunities - work directly with innovative companies and see the immediate impact of your work.

Not quite the right fit? Reach out to careers@runlayer.com with details about your experience and interests.

As published by Runlayer. Applications are handled on their site.

Skills this posting mentions

Performance TuningArtificial IntelligenceMicrosoft Certified Professional

About Runlayer

Give every employee the golden path to use agents, then watch adoption multiply. AI enablement and control in one platform. The default for AI-native teams like Instacart, Gusto, Lemonade, dbt Labs, and AngelList. Backed by Khosla and Felicis. Based in NYC & SF.

All 17 openings at Runlayer

One click, then it is written

Apply to Runlayer with a resume written for this role.

Queue Member of Technical Staff - Site Reliability and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in Runlayer’s form for you.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • 25 sent a week, free
  • No card
  • Nothing sent until you say so

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Put this to work

Paste your career in once. Every application after that is written for you.

Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • New matches ranked and written before you are up.
  • Every bullet stays inside what your history supports. Nothing invented.
  • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

500 free credits on sign-up. No card. Nothing is sent until you say so.

Listed from the job board Runlayer publishes. Refolk is not the employer and does not handle their hiring. Applications go to Runlayer directly.