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Member of Technical Staff, Engineering Manager

Profound · New York, New York

Location
New York, New York, United States
Employment
Full time
Level
Manager
Posted
20 October

About this role

Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.

Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.

We are hiring an Engineering Manager in New York City to lead the team building triggers that initiate agent work, reliable automation and workflow execution, and collaborative tools for creating, organizing, and coordinating work.

You will report to the Head of Engineering and manage a team of 8 to 12 engineers. Your primary responsibilities are people management, coaching, hiring, performance, and delivery. The technical lead owns technical direction. Strong production Rust proficiency is required so you can coach engineers effectively, understand technical tradeoffs, and be an informed partner to the TL.

What you'll do

  • Hire and develop a strong team of engineers. Set clear expectations, give direct feedback, and build a culture of ownership, trust, and accountability

  • Own team planning and delivery with product and the technical lead. Make priorities, capacity, and dependencies explicit, and turn broad goals into achievable milestones

  • Coach engineers through one-on-ones, career development, and performance conversations. Understand what each person needs to grow and help them do their best work

  • Partner closely with the technical lead, who owns architecture and technical direction. Ensure the team has the context, capacity, and support to execute, and use your Rust background to ask informed questions and understand risks

  • Identify delivery risks early, remove organizational blockers, and coordinate cross-team dependencies. Communicate progress and changes clearly rather than letting surprises accumulate

  • Build sustainable team practices around on-call, incidents, and support. Balance operational work with planned delivery, protect team health, and make sure improvement work has an owner and time to get done

  • Coordinate with product and partner engineering teams, including the team building the agent harness, to align priorities and handoffs across agent execution, automations, and collaborative tools

Who you are

  • 10+ years of experience

  • Strong production Rust proficiency. You have shipped and operated Rust systems and can use that experience to coach engineers, understand technical tradeoffs, and support the technical lead

  • Direct engineering management experience, including hiring, coaching, performance management, and delivery accountability. You can point to how you helped engineers grow and teams become more effective

  • Experience building and operating complex backend or platform systems, with an understanding of the failure modes that emerge as usage and complexity grow

  • You earn the trust of senior engineers and technical leads through clear expectations, sound judgment, and follow-through. You delegate technical ownership while staying informed and supportive

  • You can balance team health, delivery commitments, and technical investment, making capacity and priority decisions explicit

  • You communicate clearly across engineering, product, and other partners, especially when requirements are ambiguous or priorities need to change

Nice to have

  • Experience with workflow engines, durable execution, scheduling, or event-driven systems

  • Experience building collaborative documents, spreadsheets, file or artifact systems, project workspaces, or calendar products

  • Experience building products where people and agents work together

  • Experience growing an engineering team while maintaining technical quality and clear ownership

Location

This is an in-person role based in our New York City office, designed for builders who thrive on speed, iteration, and meaningful impact.

For this role, the expected base salary range is $250,000 to $320,000, depending on experience. Profound's total compensation package includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.

#LI-PRO

Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.

As published by Profound. Applications are handled on their site.

Skills this posting mentions

Failure AnalysisPerformance ManagementTechnical Leadership

About Profound

Profound is the fastest growing AI marketing platform used by 16% of the Fortune 500 including Comcast, U.S. Bank, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is the workbench where marketers research, write, report, and collaborate with their AI Marketer to ensure their brand is chosen by the Answer Engines consumers increasingly rely on. Built on 2B+ real user prompts and growing, Profound shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about your business to surface crucial opportunities, deploy tailored agents, and measure the impact to improve with each use.

All 95 openings at Profound

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Queue Member of Technical Staff, Engineering Manager and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in Profound’s form for you.

  1. 01Drop your resume

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    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

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Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • New matches ranked and written before you are up.
  • Every bullet stays inside what your history supports. Nothing invented.
  • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

500 free credits on sign-up. No card. Nothing is sent until you say so.

Listed from the job board Profound publishes. Refolk is not the employer and does not handle their hiring. Applications go to Profound directly.