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Software Engineer, Hardware Health

OpenAI · San Francisco

$250k - $445k/yrMid levelEngineeringScalingFrontiers ClustersPosted 14 months ago

About this role

ABOUT THE TEAM The Hardware Health and Observability team owns the end-to-end health lifecycle of OpenAI’s global compute fleet. Our mission is to maximize healthy, usable compute across accelerator vendors, generations, cloud providers, and regions through reliable health signals, automated remediation, and scalable operational tooling. We build the systems that observe, detect, remediate, and verify hardware issues across GPUs, CPUs, networking, and platform infrastructure, enabling frontier model training and inference workloads to run reliably at hyperscale. We are the last line of defense for the success of OAI’s production and research workloads. ABOUT THE ROLE On the Hardware Health and Observability team, you’ll build critical infrastructure that keeps OpenAI’s largest compute clusters healthy and operational at scale. Even small numbers of unhealthy systems can impact large-scale training and inference workloads. This team focuses on minimizing downtime, improving fleet efficiency, and ensuring compute resources remain continuously available to researchers and product teams. Engineers on this team own problems end-to-end, from defining health signals and debugging failures to building automated remediation systems that operate across millions of GPUs globally. In this role, you will: - Define and maintain health signals across GPUs, CPUs, networking, and platform infrastructure. - Build and evolve health checks that detect, remediate, and verify failures at scale. - Ensure critical health checks execute with minimal latency to maximize workload uptime. - Investigate hardware failures and system-level issues across large-scale compute environments. - Own node lifecycle workflows including drain, quarantine, repair, RMA, and return-to-service processes. - Build automation and tooling that enables global cluster management with minimal manual intervention. - Partner with workload, reliability, and provider teams to integrate health signals into training and in

Excerpt from the posting OpenAI published. Read the full description on their site before applying.

Skills this posting mentions

InfrastructureGPUPerformance Tuning

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first - ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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