RefolkCandidates
JobsBuild my resume

Program Manager - IT Operations

OpenAI · San Francisco

$226k - $264k/yrRemoteMid levelProductITITPosted 2 months ago
Apply with a tailored resumeView the original posting

About this role

About the Team The Employee Technology & Experience (ETX) team is responsible for delivering a world-class internal technology experience that enables employees to do their best work. We support and operate the employee-facing systems that keep the company moving quickly and efficiently. ETX spans support, logistics, AV, identity, endpoints, SaaS administration, automation, enterprise tooling, and internal infrastructure operations. We partner closely with Security, Engineering, Workplace, Finance, People, and other teams to keep OpenAI’s internal technology reliable, scalable, and moving at the pace of the company. About the Role We are hiring a Program Manager to help scale how IT operates across OpenAI. This role will lead complex cross-functional programs that improve operational maturity, streamline how teams work together, and turn high-impact initiatives into durable operational capabilities. You will work across IT, Security, Engineering, Workplace, and other functions to drive alignment, remove friction, and help build the operational foundation needed to support OpenAI’s rapid growth. You’ll be responsible for: - Lead cross-functional operational programs that improve scalability, consistency, and operational maturity. - Drive operational excellence initiatives across IT Support, employee lifecycle operations, meeting room and calendaring services, onsite support, vending, and research support environments. - Build operating models, readiness plans, escalation paths, governance cadences, and success metrics for complex operational programs. - Partner with technical teams to ensure new deployments, infrastructure investments, and internal platforms are operationally ready and sustainably supported at scale. - Drive high-priority operational programs supporting company growth, including infrastructure expansion, operational integrations, and other emerging initiatives. - Improve operational visibility, stakeholder alignment, and coordination across long-runn

Excerpt from the posting OpenAI published. Read the full description on their site before applying.

Skills this posting mentions

FinanceInfrastructure OperationsProgram Management

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first - ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

All 755 openings at OpenAI

Apply to this role, tailored

Queue Program Manager - IT Operations at OpenAI and I will read the posting, rewrite your resume against it, draft the cover letter, and score the fit before you send anything.

Applications finish as drafts. Nothing is sent until you read it and press send. New accounts start with 500 free credits.

Tailor my applicationHow it works

More roles at OpenAI

See all

Similar roles elsewhere

See more

Listed from the job board OpenAI publishes. Refolk is not the employer and does not handle their hiring. Applications go to OpenAI directly.