Manager, AI Deployment Engineering - Enterprise
OpenAI · New York City
About this role
ABOUT THE TEAM The Technical Success team is responsible for helping OpenAI’s customers realize meaningful and sustained value from our technology. We partner closely with customers throughout their deployment journey, helping them move from initial exploration to production applications and broader organizational adoption. The Enterprise AI Deployment Engineering team supports complex organizations across Professional Services, Media and Entertainment, Telecommunications, and Private Equity. These customers operate in varied environments - from global consulting and legal organizations to consumer media platforms, telecommunications providers, and private equity portfolios - but share a need to deploy AI securely, reliably, and at scale. AI Deployment Engineers serve as trusted technical partners to customer executives, engineering teams, product leaders, security organizations, and transformation teams. They bring deep technical judgment, strong customer instincts, and the ability to translate frontier model capabilities into durable business outcomes. ABOUT THE ROLE We are seeking a Manager to build, lead, and develop a team of AI Deployment Engineers supporting OpenAI’s Enterprise customers. You will be accountable for the technical success of a broad and strategically important customer portfolio. You will help your team identify high-value opportunities, design and deploy production-grade AI systems, navigate complex technical and organizational constraints, and expand successful deployments across business units and workflows. This role requires a combination of technical depth, people leadership, customer judgment, and operational rigor. You should be comfortable coaching engineers through architecture and evaluation decisions, engaging directly in high-stakes customer situations, and partnering with Sales, Solutions Engineering, Product, Research, Engineering, Security, and Legal. You will also help define how OpenAI serves enterprise customers at scale. Th
Excerpt from the posting OpenAI published. Read the full description on their site before applying.
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About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first - ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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