Client Partner, Ads Solutions - CPG

About the team

OpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity.

About the role

This role will focus on growing advertising revenue across Consumer Packaged Goods (CPG), including food and beverage, beauty and personal care, household products, and adjacent everyday consumer categories.

You will own the full sales cycle - from prospecting through deal closure - and build strategic relationships with senior brand, media, and commerce decision-makers. You’ll help advertisers connect with audiences as they discover and evaluate products, and develop long-term commercial partnerships that support brand growth and commercial outcomes.

You will work closely with Customer Success Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and CPG vertical expertise.

In this role, you will:

• Prospect, qualify, and close new advertising opportunities across the CPG vertical.

• Own and achieve a defined revenue target across an assigned portfolio of CPG advertisers.

• Build relationships with senior brand, marketing, media, ecommerce, shopper-marketing, and consumer-insights leaders, along with their agency partners.

• Develop account plans that connect advertiser goals - such as brand awareness, consideration, product trial, household penetration, and repeat purchase - to measurable campaign outcomes.

• Identify opportunities around product innovation, seasonal demand, cultural moments, and retailer or category priorities.

• Build partnerships across brand portfolios, coordinating corporate, category, and individual brand stakeholders to identify opportunities for sustained investment.

• Build clear, data-driven business cases and align on measurement approaches that reflect sales through retail partners as well as direct-to-consumer channels.

• Structure and negotiate complex commercial agreements, including brand and portfolio-level partnership plans.

• Partner with Customer Success Managers and measurement stakeholders to support campaign success, learning agendas, renewals, and expansion.

• Collaborate with Product, Measurement, Marketing, Policy, and Operations to inform future advertising solutions, while maintaining strong pipeline management and accurate forecasting.

You might thrive in this role if you:

• Have significant experience in digital advertising sales, partnerships, or business development serving CPG advertisers.

• Have strong relationships with brand, media, commerce, or agency decision-makers across food and beverage, beauty and personal care, household products, or related categories.

• Have a proven track record of owning revenue targets and closing complex advertising or commercial deals.

• Understand CPG brand-building, category dynamics, retailer relationships, shopper behavior, and omnichannel paths to purchase.

• Can connect brand and commercial objectives to measurement approaches such as brand lift, incremental sales, household penetration, and return on advertising investment.

• Understand measurement challenges when purchases occur through retail partners and can work with clients to establish appropriate success criteria.

• Have experience building partnerships across multiple brands, business units, agencies, and senior stakeholders.

• Have strong consultative selling, negotiation, strategic planning, and executive communication skills.

• Can operate effectively in ambiguous, fast-changing environments and are excited to help shape a new advertising platform with high standards for user trust.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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