Business Development Representative, Mirakl Connect

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

Mirakl in Numbers:

• 🗓️ Founded in 2012 | Member of French Tech Next40
• 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
• 🏆 Get Things Done: We prioritize action and efficiency for impactful results
• 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• 🤝 Satisfy & Empower Clients: We're committed to our clients' success

The Team You'll Join

You'll be part of the Connect Sales team led by Jane, VP of Connect. The team consists of 3 Account Managers and 8 Account Executives covering the EMEA region. Together, you'll be powering Mirakl Connect's revenue engine by turning prospect interest into qualified pipeline and delivering an exceptional first experience of the platform.

Your Impact

• Engage and qualify inbound prospects from web forms, content downloads, events, trials, and partner referrals - converting interest into high-quality meetings and pipeline for Connect Account Executives.
• Deliver a consultative prospect experience: understand prospective customers' businesses, challenges, and goals, and connect their needs to relevant Mirakl Connect solutions through thoughtful discovery and personalised engagement.
• Collaborate closely with Sales, Marketing, Revenue Operations, and Account Management to coordinate outreach, improve lead management, and ensure a seamless prospect journey.
• Proactively identify new pipeline opportunities within our existing ecosystem of customers, partners, and marketplace operators.
• Build and refine scalable processes - from lead qualification and routing to AI-powered automation - to drive greater efficiency and impact across the team.

What You'll Bring to the Role

Experience:

• 1+ year of experience in a sales, customer-facing, or inbound demand response role - or a strong desire to launch a career in sales
• Familiarity with marketplace, e-commerce, retail, or B2B SaaS concepts is a plus

Skills:

• Strong written and verbal communication, with the ability to engage and influence senior decision-makers
• Process-oriented and data-driven: comfortable managing SLAs, prioritising queues, and working from dashboards
• Consultative discovery and active listening
• Coachable mindset with a bias for action and continuous improvement
• Curiosity about AI and emerging technologies to drive efficiency and personalisation at scale

Tools Used

• Salesforce
• Outreach
• Sales Navigator

Languages

• English: Full professional proficiency (required)
• French: Full professional proficiency (required)

Our Hiring Process

We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application - this helps us make the best possible assessment and get back to you as quickly as possible.

1. Screening call with Talent Acquisition
2. Interview with the Hiring Manager
3. Case study
4. Values interviews with key stakeholders

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.