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Engagement Manager, Code

Mercor · San Francisco, California

Location
San Francisco, California, United States
Employment
Full time
Level
Manager
Posted
5 November

About this role

About Mercor

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

About the Role

As an Engagement Manager on the Code team, you will sell and deliver enterprise evaluations and post-training data for coding models and agents. Your customers are frontier AI labs, AI coding tool companies, and enterprise software organizations that need to measure and improve how their models perform on real-world engineering work.

You'll be the technical and commercial owner of each account: running discovery with ML researchers and engineering leaders, scoping custom evaluation and data programs, and working with Mercor's product, operations, and engineering teams to deliver them. This role carries a revenue target and plays a key part in growing Mercor's code business.

What You'll Do

  • Own a portfolio of AI labs, coding tool companies, and enterprise engineering teams, and run the full sales cycle from first technical conversation through signed contract and expansion

  • Run technical discovery to understand where a customer's models fall short on real software tasks, and turn that into a clear proposal

  • Scope and price enterprise evaluation and post-training data programs, such as coding benchmarks, SFT and RLHF datasets, and agentic coding tasks across languages, frameworks, and codebases

  • Lead technical demos and pilots, and convert pilot results into multi-quarter commitments

  • Work with product, operations, and engineering to recruit software engineering experts and deliver on quality and timelines

  • Forecast pipeline and revenue, and bring customer feedback back to Mercor's product and research teams

Ideally You'd Have

  • BS or MS in Computer Science or a related technical field

  • 4+ years as a sales engineer, solutions engineer, solutions architect, or technical account executive at an enterprise B2B software company

  • A track record of closing and expanding six- and seven-figure enterprise deals with technical buyers

  • Hands-on coding ability: you can read a pull request, write a script, and discuss how a model fails on real code

  • Familiarity with how LLMs are trained and evaluated (SFT, RLHF, coding benchmarks such as SWE-bench), or a strong drive to learn it quickly

  • Excellent written and verbal communication with both researchers and executives

Compensation and Benefits

  • Competitive salary w/ aggressive bi-annual performance bonus structure + meaningful equity (aligned with a venture-backed, rapidly scaling AI company)

  • $1.5K monthly stipend for meals

  • Free Equinox membership

  • $200 monthly laundry/housekeeping reimbursement

  • $200 monthly personal wellness reimbursement

  • Health, Dental, Vision insurance

  • 401(k) with company match

  • Up to $15k Relocation bonus

  • $10K proximity bonus (if you live within 0.5 miles of our office)

As published by Mercor. Applications are handled on their site.

Skills this posting mentions

InfrastructureMachine LearningProduct Operations

About Mercor

Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can't be captured in code alone. Today, more than 30,000 experts in our network collectively earn over $2 million a day.

All 93 openings at Mercor

One click, then it is written

Apply to Mercor with a resume written for this role.

Queue Engagement Manager, Code and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in Mercor’s form for you.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • 25 sent a week, free
  • No card
  • Nothing sent until you say so

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Put this to work

Paste your career in once. Every application after that is written for you.

Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • New matches ranked and written before you are up.
  • Every bullet stays inside what your history supports. Nothing invented.
  • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

Free, no card. Up to 25 applications sent a week, and nothing is sent until you say so.

Listed from the job board Mercor publishes. Refolk is not the employer and does not handle their hiring. Applications go to Mercor directly.

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