Certified Recovery Coach - Massachusetts

Marigold Health is looking for an innovative recovery coach to help people find their path to wellness and reduced substance use utilizing a new model for technology-enabled peer support. This opportunity is a full-time role working evenings and weekends, typically Tuesday - Saturday 1pm - 9pm ET. Marigold Health exists to give every person with a mental health or substance use condition a place to feel heard. Our work is focused on providing evidence-based, virtual peer support to people interested in recovery and/or in reducing harm from substance use. We've designed a novel program that augments the work peers do with technology ranging from automated, interactive outreach to individuals to asynchronous, digital group discussions. Marigold's mobile app provides multiple avenues for people in recovery to build their recovery capital and expand their community networks.

What You'll Do

• Engage a roster of members via regularly scheduled phone/video calls, text messages, digital support groups, and wellness planning
• Develop comprehensive wellness plans in collaboration with members and their care teams and using evidence-based recovery screening tools
• Bring a "peer perspective" to the design of new digital interventions, technology tools, and trainings
• Document your work in our record systems according to Marigold and prevailing standards
• Share personal lived experience with mental health and/or addiction to support others seeking/maintaining recovery

What You Have

• Minimum of 1 year working as a Peer Specialist or Recovery Coach
• Certification in Massachusetts as an Addiction Recovery Coach
• Reliable access to internet in a private space (we provide equipment, e.g. laptop)
• A willingness to work evening and weekend hours
• Comfort operating a smartphone, computer, and software tools such as Microsoft Office
• Ability to document member engagements in an electronic record
• A willingness to speak to your personal lived experience with mental health and/or substance use conditions
• An ability to work independently, combined with a comfort-level and clear understanding of when to reach out with questions or requests for clarification
• Demonstrated ability to create wellness plans and/or recovery goals
• Ability to adapt and prioritize tasks to meet the needs of members
• Experience delivering peer support digitally (e.g. on social media) is a significant plus
• Fluency in Spanish is a significant plus

Benefits/Perks You'll Receive

• At Marigold, every voice is heard. We want and need to hear your perspective as a peer! You will play an active part in building a new technology program from the ground up.
• Remote work: As a remote employee, you have the flexibility to work from home. We supply all team members with laptops and cell phones.
• Ongoing learning: People at Marigold Health are curious and always learning. We make education and training part of our routine from monthly “Lunch and Learns” to role-based trainings and education.
• Fun: We work hard and have a good time while doing so. From monthly game breaks to virtual meme sharing, there's always room for fun.
• Full-time benefits: All full-time employees receive health, dental, and vision insurance, time off, and a mental health stipend.
• Competitive pay: Hourly rate of $25 - $28 per hour (approximately $52,000 - $58,500 annually).
• Bonus Opportunities: Bonuses available on a quarterly basis; amount depending on performance.

More About Marigold Health Marigold Health is an early-stage, rapidly growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association. Our core values are authenticity, candor, and ambition. Inclusion is at the core of what we do. We’re working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face. Marigold Health is an equal opportunity employer. Questions? Email peopleops@marigoldhealth.com for more info.