Customer Service Talent Pool - German Speaker (all genders)

GoStudent is growing fast, and we’re building a Talent Pool in Turkey for future German-language roles in Customer Support and Customer Retention.

What you might work on

Depending on the specific position that opens, your day could include:

• Delivering first-class support via live chat, email and basic billing queries.

• Retaining at-risk customers through active listening and tailored solutions.

• Coordinating with tutors and booking lessons to keep every class on track.

• Solving ad-hoc operational challenges across multiple European markets.

• Partnering with our Global Customer Care Managers to improve processes and share market feedback.

🟢 If you are native/C2 in German, fluent in English, and legally based in Turkey, upload your CV (English or German). We’ll contact you whenever a suitable opening matches your profile - now or in the future.

Our way to develop your full potential:

• Flexible & focused working: Benefit from our hybrid working model with 2-3 flexible days per week and a Meeting Free Friday for undisturbed productivity.
• We grow together: Continue your career with clear development paths and our Spark! Growth & Development program. Get access to 1000s of courses on LinkedIn Learning, our Spark! Mentorship program and monthly learning sessions. Take advantage of 30 free learning sessions to experience GoStudent for yourself
• Work Smart, Play Hard: Our regular team and office events ensure a good atmosphere. We believe in team spirit, celebrating together and having lots of fun.
• Strength through community: Get involved in one of our GoStudent Employee Resource Groups (ERGs) and stand up for issues that are close to your heart.
• All-round support: We are there for you 24/7. Benefit from a comprehensive Employee Support Program - not only for you, but also for your loved ones.

Openness Statement

We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page “who we are”!

If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now! 🚀

Please upload your CV in PDF format, preferably in English as DOC format may not be supported.

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