RefolkCandidates
Open nowEngineeringEngineering

Engineering Manager, Platform

GlossGenius · New York, New York

Location
New York, New York, United States
Workplace
Hybrid
Employment
Full time
Level
Manager
Posted
2 weeks ago

About this role

About Genius AI

Genius AI is building technology to help local businesses run themselves. Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking, marketing, client management, finances, staff and inventory management, and more.

Genius AI technology has saved businesses 106M in admin hours, earned them $2.0B in additional revenue, and facilitated more than 624M client touch points.

About the Role
Platform teams at Genius AI build the shared systems, services, and tooling that every product team relies on to build, ship, and scale with confidence. That leverage is what lets Genius AI's core product run as the daily operating system for 120,000+ service businesses. The platform is expanding, the agentic product is active and developing, and the standards for execution are increasing accordingly. As an Engineering Manager of a Platform team, you'll own end-to-end responsibility for engineering quality, team health, and the outcomes your team drives for the businesses we serve. This is a focused ownership role leading tier-zero systems, identity, permissions, session management, and messaging infrastructure, that every product on the platform depends on. You'll partner directly with Product and Design leaders across the teams that rely on your systems to be great.

You must be commutable to our NYC headquarters or SF office and will operate in a hybrid environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You'll Do

  • Own execution for your team end-to-end: delivery, quality bar, scope trade-offs, and the decisions that get things shipped without accumulating technical debt

  • Embed AI tooling into how your team builds as a default, not a suggestion, identifying where it accelerates development cycles, improves code quality, and removes bottlenecks that previously required human intervention

  • Architect the layer of AI-powered systems and tooling that makes your team disproportionately productive, not just feature-shipping, but building the automation that multiplies output

  • Partner with Product and Design from early strategy through production, bringing engineering perspective into the room before decisions are made

  • Contribute to technical direction for your area: surface platform needs and scaling challenges early, and help your team make good architectural calls

  • Develop your team: invest in its growth, stretch the high-potential, and build a team where people get better because of working there

  • Partner with recruiting to hire strong engineers, hold a high bar on every candidate, and build a team culture that retains them

What We're Looking For

  • 5+ years of software engineering experience, with at least 2 years managing a software engineering team at a high-growth technology company

  • Fundamentally changed how you build software because of AI: you use it to architect, debug, write, and review code, and you have a clear point of view on where it accelerates your team's output versus where judgment still needs to be human

  • Make decisions and move: you don't wait for full information, you set a direction, ship something, and adjust based on what you learn

  • Strong enough technical judgment to earn the trust of your team, evaluate architectural trade-offs, and give meaningful input on what gets built and how

  • Track record of developing engineers: you've invested in people's growth and can point to what they went on to do

  • Customer-centric instincts: you connect engineering decisions to outcomes for the service businesses we serve, not just to technical correctness

  • Comfortable working in close collaboration with Product and Design to define what gets built, not just how

Benefits & Perks

  • Competitive health & dental insurance options, effective on your first day of employment

  • Flexible PTO

  • In-office lunch twice per week for NYC and SF employees, plus late night dinner stipends

  • Access to Wellhub, a corporate wellness platform with discounted gym memberships, fitness classes, and mental health resources

  • Annual stipend for professional development and continued learning

  • High performers at 5 years receive a generous stipend to use however you recharge best

  • 401k benefit: employees are eligible to contribute starting day 1 of employment

  • Dependent Care FSA

  • Paid parental leave

  • Fertility and adoption benefits via Carrot and Kindbody

At Genius AI, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Genius AI is proud to be an Equal Opportunity and Affirmative Action Employer.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions
If a resume or applicant is submitted to Genius AI by a third party without a signed search agreement in place, it will become the property of Genius AI and no fee will be paid, irrespective of whether the candidate is hired.

Genius AI may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.

As published by GlossGenius. Applications are handled on their site.

Skills this posting mentions

Inventory ManagementServiceAutomation

About GlossGenius

Genius AI is building technology to help local businesses run themselves. Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking, marketing, client management, finances, staff and inventory management, and more. Genius AI technology has saved businesses 106M in admin hours, earned them $2.0B in additional revenue, and facilitated more than 624M client touch points. Recognized by Fast Company's Most Innovative Companies (2x), Forbes Cloud 100, Forbes Fintech 50, Inc Female Founders 100, Inc Best Workplaces, and EY Entrepreneur of the Year.

All 19 openings at GlossGenius

One click, then it is written

Apply to GlossGenius with a resume written for this role.

Queue Engineering Manager, Platform and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in GlossGenius’s form for you.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • 25 sent a week, free
  • No card
  • Nothing sent until you say so

More roles at GlossGenius

See all

Similar roles elsewhere

See more

Put this to work

Paste your career in once. Every application after that is written for you.

Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • New matches ranked and written before you are up.
  • Every bullet stays inside what your history supports. Nothing invented.
  • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

500 free credits on sign-up. No card. Nothing is sent until you say so.

Listed from the job board GlossGenius publishes. Refolk is not the employer and does not handle their hiring. Applications go to GlossGenius directly.