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Site Reliability Engineer (London)

Edra · London, England

Location
London, England, United Kingdom
Employment
Full time
Level
Mid level
Posted
29 October

About this role

About Edra

Edra is solving one of the hardest problems in enterprise AI: AI models are generic but company processes are specific. We build AI agents that learn how processes actually run, and then run their operations.

We're a Series A startup, backed by Sequoia and other leading VC firms, led by Co-Founders who created and led Forward Deployed AI Engineering at Palantir, and we're growing our team in New York and London. We're a deeply technical team of engineers, AI researchers, and strategists with a high bar for talent and a shared belief that exceptional people are the foundation of everything great we'll build.


The Role

We're looking for a Site Reliability Engineer to join our infrastructure team as the second-in-seat hire. Our team ships fast enough that we're starting to hit GitHub's rate limits, and infrastructure has to stay a month ahead of that. You'll be in key engineering meetings to ensure our infrastructure is ready before anyone asks, and to catch any decisions that may become infrastructure problems later.

This is not a ticket queue. You'll decide what gets built, push back when a managed service already does what someone wants to hand-roll, and invent when no pattern exists. You'll also write real software, not just the infrastructure code underneath it. We run containerized workloads on AWS and GCP, defined in infrastructure as code, with Postgres underneath. Some of our early infrastructure was built quickly before anyone owned it full-time. Part of the job is untangling that while keeping the team moving.


What You'll Do

  • Own our cloud infrastructure end to end: provisioning, security, reliability, and the infrastructure as code that defines it.

  • Stay ahead of the engineering roadmap and have infrastructure ready before features land, working directly with the founders on where the infrastructure goes next

  • Find where developers are waiting and remove the wait, whether that's CI, deployment, or environment spin-up. A person sat waiting is the most expensive thing we run, so rational spend on velocity is always on the table

  • Run the reliability practice: monitoring, logging, and alerting that fails loudly with a clear signal, and the response when it does

  • Lead large infrastructure builds and own our product security posture

  • Make the build-vs-managed-service call, and hold the line when the simpler path is the right one

  • Read and write Python well enough to see the infrastructure implications of what the team's building and catch problems before they land

  • Own AI model safety and the governance of agentic processes. The team leans on agents for repetitive work, and you make sure nothing unsupervised can act on production infrastructure

  • Hand capability to others, and support the team cross-functionally: build the tooling that lets engineers, GTM, the AI team, operations, and compliance do without you what today requires you

  • Keep current across cloud and model providers so that when an engineer brings a new announcement, you have a credible answer


What We’re Looking For

  • 5 to 10 years in infrastructure, SRE, DevOps, or platform engineering

  • Deep, recent experience running production workloads on AWS or GCP, defined in infrastructure as code. A wide toolkit with one or two areas you go deep on. You won't know every service, and we expect you to learn fast

  • Python you've written in anger, in or alongside application code

  • Postgres in production, and containerized workloads running under an orchestration platform

  • A security instinct: you think about vulnerabilities continuously and patch constantly

  • Evidence that you've held down an infrastructure function alone or in a very small team

  • Work you can point to where you found an ambiguous problem, designed the fix, and made other people faster as a result

  • Comfort saying no to senior people when the infrastructure demands it


rBonus Points

  • GCP experience, especially migrations or multi-cloud rollouts

  • CloudWatch and GitHub Actions in your current stack

  • Time in a technical support or application support role earlier in your career

  • An engineering career that started outside software

  • Work in a niche domain where no standard tooling existed and you had to build your own

Don't meet all of the above? We'd still love to hear from you. We're looking for exceptional people with unique skills and interests, and we know that great people have different backgrounds and skillsets. Classically trained or self-taught, we don't mind, as long as you learn fast.

Learn More About Edra

Compensation & Benefits

Edra offers generous compensation and benefits in both New York & London:

  • Competitive base salary & meaningful equity

  • Top tier health, dental, & vision plans:

    • Top plans with 100% premium coverage in the US (and a One Medical membership)

    • Private medical & dental coverage in the UK

  • Flexible paid time off

  • Lunch provided in office most days, snacks & drinks too

  • A stipend to set up your workspace

  • A Few Details

    We work together in person five days a week from our offices New York and London.

    Edra is an equal opportunity employer and we encourage applications from individuals of all backgrounds. Edra does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other legally protected characteristic.

    As published by Edra. Applications are handled on their site.

    Skills this posting mentions

    ComplianceAmazon Web ServicesPython

    About Edra

    Edra is the knowledge layer for AI agents - it learns how your business actually runs from the data you already have, turns that tribal knowledge into a living, auditable library, and deploys agents that execute it inside your existing systems.

    All 25 openings at Edra

    One click, then it is written

    Apply to Edra with a resume written for this role.

    Queue Site Reliability Engineer (London) and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in Edra’s form for you.

    1. 01Drop your resume

      A PDF or a LinkedIn URL. About a minute, once.

    2. 02I rank the openings

      Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

    3. 03Each one is written up

      Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

    • 25 sent a week, free
    • No card
    • Nothing sent until you say so

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    Put this to work

    Paste your career in once. Every application after that is written for you.

    Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

    1. 01Drop your resume

      A PDF or a LinkedIn URL. About a minute, once.

    2. 02I rank the openings

      Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

    3. 03Each one is written up

      Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

    • New matches ranked and written before you are up.
    • Every bullet stays inside what your history supports. Nothing invented.
    • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

    Free, no card. Up to 25 applications sent a week, and nothing is sent until you say so.

    Listed from the job board Edra publishes. Refolk is not the employer and does not handle their hiring. Applications go to Edra directly.

    Hiring at Edra? Post this role to the Refolk talent pool for $299, once. No commission, refunded if I find nobody. Post a role for $299