Strategy & Operations Manager
Deliveroo · London - The River Building HQ
About this role
STRATEGY & OPERATIONS MANAGER - DELIVEROO FOR WORK Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace - shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand - this is the team for you. We’re looking for a Strategy & Operations Manager to join our London team. This is a hybrid role. In this role, you’ll help us build and lead critical cross-functional programs globally, owning strategy definition and driving execution in partnership with commercial and technical leadership. Get to know our Commercial team - what drives us, how we work, and what you can expect. https://careers.deliveroo.co.uk/the-commercial-team/ WHAT YOU’LL BE DOING You’ll be joining the Deliveroo for Work (DfW) team. DfW is Deliveroo’s B2B arm, offering simple, flexible food solutions to corporate clients across all of our markets - from team lunches and late-night meals to office events and pantry supplies. Here’s what your day-to-day might look like: - Define Strategic Initiatives: Design priority global programs like Plus for Business, taking full ownership of cross-functional alignment and overarching targets. - Operationalise and Execute: Build playbooks, GTM frameworks, and scalable operational models for local teams, driving execution from zero to one. - Bridge Product and Business: Partner closely with Product and Tech teams to navigate complexity and build scalable technical solutions for corporate customers. - Drive Global Consistency: Streamline processes across markets to reduce operational complexity while tailoring decisions to local competitive and cultural dyna
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