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Senior Production Engineer, Managed Cloud

Crusoe · San Francisco, California

Location
San Francisco, California, USA
Employment
Full time
Level
Senior
Posted
7 weeks ago

About this role

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that - with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role

At Crusoe, our Production Engineering team ensures the reliability and scalability of Crusoe’s AI-optimized cloud platform. We’re looking for a Senior Production Engineer with a strong background in distributed systems and cloud services to help us build and deliver a seamless Cloud experience at scale. This role is central to delivering highly available, performant, and cost-efficient AI infrastructure that powers compute-intensive, latency-sensitive workloads for our customers.

What You'll Be Working On

  • Design and operate reliable managed AI services with a focus on serving and scaling LLM workloads

  • Define, measure, and improve SLIs/SLOs across to ensure performance and reliability targets are met

  • Collaborate with AI, platform, and infrastructure teams to optimize large-scale training and inference clusters

  • Automate observability by building telemetry and performance tuning strategies for latency-sensitive services

  • Investigate and resolve reliability issues in distributed AI systems using telemetry, logs, and profiling

  • Contribute to the architecture of next-generation distributed systems purpose-built for AI-first environments

What You'll Bring to the Team

  • Strong software engineering background - experience building production-grade systems beyond scripting or Bash

  • Demonstrated experience in distributed systems design and implementation

  • SRE mindset and experience (whether or not under the SRE title) including:

    • Defining and measuring SLIs/SLOs

    • Building monitoring and observability systems

    • Driving performance and reliability improvements

    • Designing fault-tolerant systems and automated testing strategies

  • Proficiency in at least one modern programming language (Python, Go, Java, C++)

  • Familiarity with Kubernetes or container orchestration platforms

  • Strong collaboration and communication skills

  • Ability to thrive in a fast-paced, mission-driven environment

  • Benefits

    • Industry competitive pay

    • Restricted Stock Units in a fast growing, well-funded technology company

    • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

    • Employer contributions to HSA accounts

    • Paid Parental Leave

    • Paid life insurance, short-term and long-term disability

    • Teladoc

    • 401(k) with a 100% match up to 4% of salary

    • Generous paid time off and holiday schedule

    • Cell phone reimbursement

    • Tuition reimbursement

    • Subscription to the Calm app

    • MetLife Legal

    • Company paid commuter benefit; $300 per month

    Compensation

    Compensation will be paid in the range of $170,000 to $205,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

    Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

    As published by Crusoe. Applications are handled on their site.

    Skills this posting mentions

    EquityCloud ServicesArtificial Intelligence

    About Crusoe

    Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the “gold standard” for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

    All 371 openings at Crusoe

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    Queue Senior Production Engineer, Managed Cloud and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in Crusoe’s form for you.

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    Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

    1. 01Drop your resume

      A PDF or a LinkedIn URL. About a minute, once.

    2. 02I rank the openings

      Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

    3. 03Each one is written up

      Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

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    500 free credits on sign-up. No card. Nothing is sent until you say so.

    Listed from the job board Crusoe publishes. Refolk is not the employer and does not handle their hiring. Applications go to Crusoe directly.