Senior Data Center Operations Engineer

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that - with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role

Crusoe is seeking a Senior Data Center Engineer to help operate and scale our rapidly growing AI cloud infrastructure. In this hands-on technical leadership role, you'll ensure the reliability and performance of our GPU-powered data centers, lead complex troubleshooting and incident response, and drive operational improvements across our sites.

You'll work closely with engineering, facilities, and operations teams while mentoring junior engineers and helping establish best practices across our expanding infrastructure footprint.

What You'll Be Working On

• Hardware Operations: Lead troubleshooting, break-fix activities, and complex investigations involving GPU servers, compute, storage, and supporting infrastructure.

• Incident Response: Serve as the senior technical escalation point, coordinating engineers and technicians to resolve critical infrastructure issues.

• Site Operations: Oversee support tickets, prioritize technician workloads, and drive timely completion of hardware repairs and deployments.

• Facilities Coordination: Partner with vendors, landlords, and facilities teams to resolve power, cooling, and infrastructure issues.

• Infrastructure Reliability: Lead site audits, identify operational risks, and implement improvements to increase uptime and efficiency.

• Remote Support: Troubleshoot and support remote data center locations using monitoring and out-of-band management tools.

• Technical Leadership: Mentor junior engineers and contribute to cross-site initiatives, documentation, and operational best practices.

• Operational Support: Manage infrastructure changes and participate in an on-call rotation.

What You'll Bring to the Team

• Strong hands-on experience supporting mission-critical data center environments.

• Advanced troubleshooting skills across GPU servers, compute, storage, and enterprise hardware.

• Experience leading complex technical incidents and coordinating resolution across teams.

• Proficiency with Linux administration and TCP/IP networking.

• Experience with remote management tools such as iLO, iDRAC, and BMC.

• Familiarity with DCIM platforms, ticketing systems, and infrastructure monitoring tools.

• Understanding of data center power, cooling, and environmental systems.

• Strong technical judgment, communication skills, and ability to mentor other engineers

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Bonus Points

• Experience with AI infrastructure, GPU clusters, or high-performance computing (HPC).

• Familiarity with direct liquid cooling (DLC) and high-density data center environments.

• Scripting experience with Python or Bash.

• Relevant certifications such as CompTIA Server+ or CCNA.

• Experience improving operational processes in a fast-growing cloud infrastructure organization.

Why Crusoe?

At Crusoe, you'll work with cutting-edge AI infrastructure, tackle complex engineering challenges, and help build the cloud platform powering the future of artificial intelligence. Join a team where your expertise will directly impact the reliability, scalability, and success of our rapidly growing business.

Benefits:

• Competitive compensation and equity packages

• Restricted Stock Units

• Paid time off, paid holidays & leave of absence programs

• Comprehensive health, dental & vision insurance

• Employer contributions to HSA account

• Paid parental leave

• Paid life insurance, short-term and long-term disability

• Professional development & tuition reimbursement

• Mental health & wellness support

• Commuter benefits (parking & transit)

• Cell phone stipend

• 401(k) Retirement plan with company match up to 4% of salary

• Volunteer time off

• Global travel insurance & emergency assistance

• Daily meals allowance

• Additional perks & programs specific to location

Compensation Range

Compensation will be paid in the range of up to $110,000- $165,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.