Brand Manager

Company Description

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech - and we’re just getting started.

Brand & Creative at Checkout.com
We’re determined to build the best FinTech brand in the world. To do this, we’ve built a Brand & Creative team that is a collaborative group of problem-solvers who partner with people across the business on a wide range of activities. From brand identity, product marketing, and performance campaigns to physical brand environments, responsive web experiences, and bespoke pitches. We’ve built retro games, out-of-home campaigns across Europe and the US, created immersive event experiences, and TV ads that introduce the invisible engine powering payments for the world’s biggest brands. And we’re just getting started.

About the Brand & Creative team
We’re a diverse team of creative thinkers with a strong culture of experimentation and collaboration at its heart. And we love the work we do. Our Creative Operations team helps make sure we’re on the right work at the right time. We partner closely and cross-functionally with Product Design, and hold regular Design Town Halls where we align and cross-pollinate to cultivate our shared vision for design at Checkout. We work closely with partner agencies to realize our vision. We champion our brand attributes, design principles, systems, and standards that support us in creating world-class work with our colleagues and partners. We work alongside sharp Marketeers who help drive our brand awareness across the world, and are the ultimate guardians of the Checkout.com brand.

What does a Brand Manager do at Checkout.com?

Brand Managers at Checkout own our biggest brand moments - from global advertising campaigns and our flagship Peak Season campaign, to the brand-focused initiatives that define how the world sees us. You’ll also be the connective tissue between Checkout.com and our audiences. Working across B2B and B2C campaigns, you’ll lead on everything from goal-setting through to launch and measurement, orchestrating the many moving parts that bring an idea to life across markets and channels. You’ll set clear objectives, plan distribution, coordinate with channel owners, and partner closely with our creatives to make sure every campaign lands with impact. Brand Managers are highly organised, exceptional communicators, and comfortable holding the whole picture - the timeline, the stakeholders, the budget, and the creative ambition - all at once.

What we're looking for:

• Proven experience planning and delivering integrated brand campaigns end to end, ideally with a mix of B2B and B2C, working alongside creatives, copywriters, media and channel owners to bring big ideas to life.

• Confidence setting clear campaign goals and KPIs, measuring performance against them, and using the results to sharpen the next moment.

• Organisational excellence - you can juggle multiple work-streams, timelines, stakeholders and budgets at once without dropping a detail.

• Strong communication skills, with the ability to align cross-functional teams, brief creatives clearly, and keep everyone moving in the same direction

• Experience planning distribution and coordinating across channels - from out-of-home and paid media to owned and partner channels - to maximise reach and efficiency

• You think holistically about the campaign - the audience, the message, the channel mix, and the moment it lands in.

• You’re comfortable interfacing with partner brands and merchants, gaining their buy-in and supporting co-marketing activities that benefit everyone involved.

• A close collaborator with creative teams, and a guardian of our brand, with a great understanding of how we show up across channels and communications

• You are skilled in articulating your work, the process, and decisions to cross-functional stakeholders and you’re proactive in getting constructive feedback to help you produce your best work

• A drive to deliver exceptional work and always iterate for better solution

About you:

• You care deeply about your work, and strive to deliver the best quality output possible. You welcome constructive criticism

• You're not an island. You can show and tell us how you've helped the people around you get better, or brought in others’ support from inside or outside the team to get something done

• You think in systems. You can anticipate the ripple effects small and large changes will have on the brand experience

• You highly prize being accountable. You take ownership for every action, share faults and failures, strive for better, and build trust

• You're self motivated and can work independently

• You love learning. You might not have experience for everything this role requires, but you're excited to grow and learn - sometimes 'wearing many hats' in a team

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram