Sales Floor Operations Manager

About Belong
We believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom. We are building a scaled system of wealth creation for regular people through homeownership. We've survived Covid, the tech crash, and the toughest years of the capital markets. We are growing fast and we are AI First. Our 200+ Belongers are strong, curious, and extremely ambitious.
The Role
Belong is seeking a Sales Floor Operations Manager to help scale a fast-growing, high-velocity B2C sales organization without sacrificing execution quality.This is a hybrid role combining Sales Floor Management and Sales Operations / Revenue Operations ownership. It’s designed for an operator who thrives in the middle of action - someone who can enforce standards, bring structure, and translate strategy into daily execution.You’ll work extremely closely with Sales Leadership, acting as the operational backbone of the sales floor. This role is critical to ensuring discipline, data integrity, and repeatable performance as we continue to scale.This is not a passive or purely strategic role. It’s hands-on, execution-driven, and central to how we build a scalable, high-performing sales engine.
What You’ll Do
Sales Floor Management
Own day-to-day execution on the sales floorDrive discipline around:Activity levels and progression stepsPipeline hygiene and follow-up qualityCadence and sequencing adherenceEnforce standards such as punctuality, preparedness, and accountabilityPartner closely with Sales Leadership to ensure strategy is executed without slowing the team downAct as the connective layer between leadership direction and rep execution
Sales OperationsOwn cleanliness, accuracy, and reliability of Salesforce / FoundationPerform daily pipeline inspections and reportingServe as the Salesforce power user for the Sales organization:CRM configurationDashboards and reportingDialers, automation, and toolingSimplify, document, and continuously improve sales processesTranslate sales strategy into operational workflows that scaleIdentify bottlenecks and proactively implement fixes
AI-Enabled Sales ExecutionUse AI-powered tools to improve pipeline visibility, forecasting, and rep productivityIdentify opportunities to automate manual workflows and reduce operational frictionPartner with Sales, Product, and Ops teams to continuously upgrade tooling and processes
What We’re Looking For
ExperienceStrong background in B2C high-volume, high-velocity sales environmentsPrevious experience managing or operating a fast-paced sales floorProven Salesforce power user (reporting, automation, dashboards)Hands-on experience with modern sales tech stacks (CRM, dialers, automation tools)Familiarity with AI applied to sales workflows is a strong plus
Profile & MindsetExecution-first, low-ego, high-ownership mindsetComfortable being both strategic and deeply hands-onObsessively organized and process-drivenAble to enforce standards without creating frictionStrong communicator who can operate across reps, managers, and leadershipThrives in fast-moving, ambiguous environments

Why This Role MattersThis role is foundational to scaling sales without breaking executionHiring more reps only works if the system behind them is bulletproofYou’ll help design and run the operating system for a repeatable, high-performing sales orgYour work will directly impact revenue growth, forecasting accuracy, and team performance
Why BelongWe’re transforming one of the most broken industries (housing) into something fundamentally betterWork directly with senior leaders and operators building at scaleAI is embedded in how we operate and how we sellCompetitive compensation, equity, and benefitsHigh ownership, real impact, and clear growth paths