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Staff Cloud Infrastructure Engineer

Assured · Palo Alto, California

Location
Palo Alto, California, United States
Workplace
Remote
Employment
Full time
Level
Staff
Posted
11 months ago

About this role

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

At Assured, we’re building technology that makes insurance infrastructure more efficient, secure, and scalable. We’re looking for a Staff Cloud Infrastructure Engineer who’s passionate about automation, reliability, and empowering developers through world-class platform engineering.

If you thrive in a dynamic startup environment and want to shape the future of large-scale cloud infrastructure, this role is for you.

What You’ll Do

🏗️ Design and scale the core infrastructure that powers the Assured platform, supporting both the growth of existing systems and the launch of entirely new product lines.

⚙️ Automate everything using Terraform and Terragrunt, building reliable, repeatable environments that make infrastructure effortless to manage.

☁️ Advance our AWS foundations, including EKS, SQS, Aurora, and S3, with a focus on performance, scalability, and long-term sustainability.

🤝 Collaborate closely with engineering and product teams to improve reliability, performance, and observability across every layer of the stack.

🔒 Embed security by design by implementing best practices, strengthening our defenses, and continuously evolving how we protect data and systems.

🧰 Build tools and systems that streamline developer workflows, reduce friction, and accelerate product delivery across the organization.

🧭 Lead and mentor by guiding architectural decisions, sharing knowledge generously, and raising the technical bar for the entire team.

You’ll Excel Here If You

🛠️ Build end-to-end infrastructure, from first principles to production, and know how to scale systems thoughtfully as they grow.

🤖 Automate with purpose, creating tools and workflows that reduce toil while keeping things simple when simplicity wins.

🔎 Stay proactive by identifying and solving infrastructure challenges before they impact reliability or performance.

📚 Share what you know, whether through documentation, reviews, or mentorship that helps teammates level up.

🧭 Thrive in ambiguity by staying resourceful, adaptable, and collaborative even when priorities shift or paths aren’t yet defined.

💾 Design for resilience with experience building and maintaining highly available databases, especially Aurora PostgreSQL.

☁️ Go deep on cloud, bringing strong hands-on expertise in AWS, Terraform, and Kubernetes within fast-moving, distributed environments.

💪 Value reliability and care deeply about building systems that are sustainable, secure, and built to last.

🧠 Engineer with intention, combining strong technical fundamentals with curiosity and a mindset of continuous improvement.

Benefits:

🤑 Competitive Compensation: Competitive salary and equity packages for all employees

🏥 Healthcare Plan: Platinum medical, dental, and vision

🛡️ Free life insurance: Including long-term disability & short-term disability

🏄 Unlimited PTO: Uncapped vacation days & paid holidays

👶 Family Leave: Maternity & paternity

📈 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute

🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks

👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses

🤝 Team events & Offsites: We're remote, but we regularly get together

**We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information**

Our Commitment:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

As published by Assured. Applications are handled on their site.

Skills this posting mentions

Decision-MakingPostgresFraud Detection

About Assured

Assured is the the AI engine powering the next era of claims, transforming how carriers ingest, service, and process claims.

All 34 openings at Assured

One click, then it is written

Apply to Assured with a resume written for this role.

Queue Staff Cloud Infrastructure Engineer and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in Assured’s form for you.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • 25 sent a week, free
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Paste your career in once. Every application after that is written for you.

Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • New matches ranked and written before you are up.
  • Every bullet stays inside what your history supports. Nothing invented.
  • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

500 free credits on sign-up. No card. Nothing is sent until you say so.

Listed from the job board Assured publishes. Refolk is not the employer and does not handle their hiring. Applications go to Assured directly.