HR & People Operations Lead

About Amperos

Amperos is healthcare's first AI-native denial management and revenue recovery platform. Our agentic AI works claims end-to-end, from portal follow-ups and payor calls to appeals and medical records, so providers can resolve more denials, recover more revenue, and focus on what matters most: serving patients.

We just closed a $16M Series A led by Bessemer Venture Partners, with continued participation from Uncork Capital and Neo. We're still small, still early, and going after a $260B+ problem that's only getting worse. If you want to work on hard problems that matter, alongside people who care deeply about the mission (and each other), we'd love to meet you.

About the role

We're looking for an HR & People Operations Lead to build and run the people function for our India team. Today our associates, team leads, QA specialists, and managers across the globe are supported by a mix of US leadership and a lot of goodwill. That has worked while we were small, but now we are ready to scale.

This is a ground-up role. You'll own recruiting coordination, offers, onboarding, documentation, compliance, and payroll administration, and you'll build the employee experience layer we don't have yet: structured onboarding, regular engagement touch points, clear leave and conduct policies, and a feedback channel that surfaces problems before they become attrition. You'll be the first person in India that employees go to with an HR question, and the person US leadership relies on to know how the team is actually doing. You'll work closely with our RCM Operations leaders and our People lead in the US.

What You'll Do

• Recruiting & offers

• Partner with hiring managers to define roles and coordinate sourcing, screening, and interview scheduling

• Run background checks, prepare and send offer letters, and handle candidate negotiations within approved bands

• Track pipeline and hiring tickets and keep hiring documentation complete

What We're Looking For

• Experience

• 3 to 5 years in HR operations, people operations, or HR generalist roles supporting an India-based team, with hands-on payroll and onboarding experience

• Working knowledge of Indian labour law and statutory compliance (EPF, ESI, tax withholding, Shops and Establishments Act)

• Experience building HR processes or policies where none existed, not just administering mature ones

Our Values

• Lead with Empathy - Great products and teams are built on empathy - whether for our customers, users, or team members. We take the time to walk in others' shoes, listen actively, and truly understand their challenges, needs, and perspectives.

• Humbly Ambitious - We combine humility with ambition. No task is beneath us, and no challenge too big. Greatness comes from being willing to do whatever it takes, while having the courage to take bold risks and learn from failures.

• Radical Agency - Own your domain. Drive initiatives with autonomy and accountability. Think deeply, communicate with the team, and maintain a bias for action.