Senior Director, Strategy & Operations, Point of Care, Remote

Working in the Office of the Chief Medical Officer and reporting to the VP of Point of Care & Risk Stratification, the Senior Director of Strategy & Operations, Point of Care, will lead day-to-day operations, partnerships, go-to-market efforts, and wraparound support services to maximize the impact of Aledade’s value-based care insights to our partner practices.

The team is looking for a high-output generalist with a strong business analyst toolkit, looking to rapidly take ownership of complex content with high visibility, working across multiple stakeholders. Candidates that thrive managing multiple deadlines on tight timelines and learning content quickly are best positioned to succeed; successful team members in the same function primarily have backgrounds in consulting and generalist healthcare strategy & operations roles.

To start, the role will focus on 1) scaling the deployment of our point of care tools and 2) broadening and deepening the insights available in our point of care tools, to maximize the impact of Aledade’s insights on our patients’ health outcomes and partner practices’ success in their value-based care contracts.

At the end of their first year, a successful leader in the role will own end-to-end accountability for 1) proactive identification, development, and execution of Point of Care deployment improvement opportunities, including field, practice, and clinician education, deployment automation and monitoring, and go to market approach and materials, 2) strategic relationship building and partnership with Aledade’s payer partners to advance point of care tool adoption and impact, 3) goal setting, metric identification and development, and impact evaluation for our point of care tools, 4) identification, evaluation, contracting, and cross-functional execution of net new vendor and external partnerships that support insight delivery and impact.

Additionally, this role will 1) provide direction and expert guidance to junior team members owning individual initiatives, including incentive and adoption programs, educational efforts, hotspotting, monitoring, and alerting development, practice and user-level prioritization and triage, and 2) coordinate with cross-functional product, analytics, technology, performance, care programs, and other senior leaders across Aledade to advance point of care tool adoption and impact.

The role is expected to start as a senior individual contributor, but is expected to grow into a people manager in the near term.

Primary Duties:

In collaboration with cross-functional product, analytics, technology, performance, care programs, and other senior leaders across Aledade:

1. Own single-threaded accountability for proactive identification, development, and execution of Point of Care deployment improvement opportunities, including field, practice, and clinician education, deployment automation and monitoring, and go to market approach and materials

2. Lead strategic relationship building and partnership with Aledade’s payer partners to advance point of care tool adoption and impact

3. Drive goal setting, metric identification and development, and impact evaluation for our point of care tools

4. In support of maximizing insight delivery and impact, lead the evaluation, contracting, and cross-functional execution of net new vendor and external partnerships

5. Direct and support other Transformation team members’ ideation and execution of strategic initiatives related to point of care deployment and impact

Minimum Qualifications:

• Bachelor’s Degree required, preferably in Economics, Business, Healthcare, or a related field

• 12+ years of progressive professional experience, or 7+ years progressive professional experience with a Master’s Degree, strongly preferred

• 6+ years of experience in healthcare

• 2+ years of experience in value-based care

Preferred Qualifications:

• Advanced exploration of emerging AI tools, with additional preference given to individuals that have demonstrated ability building, scaling, and/or teaching AI tooling to broader teams

• Expert Excel skills required, including the ability to work with large, complex, & often incomplete data sets; conduct one-off complex analyses quickly; and utilize Index / Match, XLOOKUP, FILTER, and other advanced formulas

• Advanced PPT skills required, including storyboarding skills, ability to translate complex analyses and concepts into engaging slides, and ability to draft executive-level materials with limited direction

• Exceptional written and verbal communication skills, as well as the ability to build strong relationships and work with individuals at all levels of the organization, tailoring communication style as appropriate based on audience

• Excellent project management skills, including proven track record leading complex, cross-functional initiatives in health care operations settings

• Strong strategic planning and analytical skills

• Strong “business analyst” toolkit, including abilities to independently prioritize, solve problems via hypothesis-driven analytical methods, manage across multiple responsibilities and projects, execute with attention to detail, and overcome ambiguity

• Poise, confidence, and maturity interacting with key stakeholders, including senior leaders

• Commitment to confidentiality and discretion in appropriately handling sensitive information is required

Physical Requirements:

Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.

Who We Are: Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.