Sales Development Representative, SME & Growth, CN

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

How you'll make impact

As a Sales Development Representative, you’ll help grow Airwallex’s SME & Growth business by creating qualified sales opportunities and moving promising prospects through the funnel. You’ll connect with potential customers through email outreach and cold calling, follow up at key touchpoints, and arrange meetings with the right salesperson.

You’ll build relationships with prospects, uncover their needs through effective questioning, and assess their interest and viability before handing opportunities to Sales. You’ll keep activity and contact information up to date in the CRM, support reporting, and work closely with your designated Account Executive on the handover and first call.

You’ll also test different outreach touchpoints, recommend effective strategies and best practices, and help build scalable processes as the team grows. By collaborating with Marketing and sharing feedback from prospects, you’ll help improve targeting and messaging.

You’ll work from our Shenzhen office five days a week.

What we're looking for

Essentials

• A track record of top performance or prior success in a BDR-related role.

• Superior verbal and written communication skills.

• A target-oriented approach: you’re motivated by stretch targets that facilitate business growth and reward direct impact.

• A customer-focused mindset: you’re excited to learn about a prospect’s business and use data to help solve issues.

• A process-driven approach: you enjoy developing, documenting, and following procedures that are efficient, scalable, and defensible.

• The ability to build strong relationships with colleagues while working independently.

• Strong prioritisation skills and sound judgment when assessing and managing competing tasks.

• A curious, analytical approach: you know when to dig deeper, ask the right questions, and arrive at sound, risk-based decisions.

• A strong interest in technology and/or financial services.

• The ability to operate as a self-starter in a hyper-growth environment.

Preferred

• Experience working with CRM systems, customer journeys, email outreach or cold-calling programmes.

• Experience partnering closely with Account Executives and Marketing on lead qualification, handovers or messaging.

• Experience testing outreach strategies and documenting repeatable best practices.

You'll thrive here if

• You have a track record of hitting your numbers, and you’re motivated by stretch goals.

• You own the outcome and you don't wait for permission to fix what's broken.

• You're comfortable making decisions with incomplete information and moving quickly anyway.

• You ask "why" before jumping to "how."

• You say what you mean. You're direct, but you lead with respect.

Learn more about your team

SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.

It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.

If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.