Product Manager

About Vega Health

We source, implement, and monitor leading Al solutions aligned to the priorities of health systems. As part of our team, you’ll play a key role in achieving our mission: To be the objective, trusted partner equipping health systems everywhere as they scale AI solutions that improve care and operational outcomes.

At Vega Health, each team member leads with integrity, trust, and accountability and works with humble ambition, collaboration, and curiosity. Please visit vegahealth.com for more information about our story and the DNA of how we approach this work.

About the Role

As a Product Manager, you will help shape and design a product portfolio that helps healthcare organizations safely adopt and scale artificial intelligence across clinical and operational use cases. You will work at the intersection of customer needs and Vega Health’s strategic priorities to define and deliver products that solve meaningful healthcare challenges.

You will partner closely with the Engineering and Services functions to translate customer and commercial insights into products that deliver measurable value. The ideal candidate is passionate about scaling repeatable products, highly analytical, and thrives in fast-paced environments where strategy and execution go hand in hand. This role will report to the Director of Products and Services.

Key Responsibilities

• Own the day-to-day management of a product portfolio, including product marketing, product design, model sourcing, etc.

• Translate customer feedback and commercial insights into well-defined product requirements, documentation, user guides, and implementation materials

• Partner with various internal functions (e.g., Engineering, Services) throughout the product development lifecycle, from planning through release, to ensure timely delivery and deployment

• Collaborate with the AI Evaluation and Monitoring function to ensure that the product scope accounts for the collection of key data to assess four dimensions of AI product performance: (1) technical accuracy; (2) user adoption and behavior change; (3) clinical and operational outcomes; (4) return on investment

• Analyze customer feedback, market trends, and product usage to inform feature prioritization and development

• Support customer discovery activities, including the facilitation of structured feedback forums (e.g., user group meetings)

• Collaborate closely with the Engineering function to specify product updates, priorities, and release plans for internal and external stakeholders

• Monitor product performance, customer adoption, and product testing to identify opportunities for continuous improvement

• Support the Director of Products and Services to execute the product roadmap and evaluate future product opportunities from the Marketplace

• Maintain contemporary knowledge of AI capabilities and innovation relevant to their product portfolio, identifying and cultivating potential supplier relationships to license and acquire technologies that enhance the product portfolio

• Collaborate with the Partnerships function to execute licenses, when relevant, to acquire third-party models to improve the product portfolio

• Manage supplier relationships for models relevant to the product portfolio, including facilitating initial onboarding calls, gathering the relevant model documentation, and licensing of additional models based on demand-driven customer insights

What We’re Looking For

• Bachelor's degree in Business, Computer Science, Engineering, Healthcare Administration, or a related field; MBA or Master’s in related field preferred

• 2 - 5+ years of experience in Product Management, Management Consulting, Software Engineering, Implementation, or a related field

• Experience working on cross-functional projects involving complex stakeholders and product-related decisions or questions

• Experience leading a Product through the end-to-end lifecycle, starting with the conception of an idea through product launch

• Experience with enterprise SaaS or healthcare technology products

• Ability to work cross-functionally with an eagerness to lean into various functions across the company to drive Products to launch

• Familiarity with product management tools (e.g., GitLab)

Annual Salary:

$120,000 - 135,000 USD

Work Location Policy: Currently, we expect employees based in Durham to work from our office at least 3x a week. Employees who live outside of a 50-mile radius from our office may work remotely on a full-time basis with some travel to our office based on the needs of their function.

Relocation: For candidates who wish to explore relocation opportunities for this role, we can provide support.

Visa sponsorship: We will sponsor visas for the right candidate! We cannot guarantee successful visa sponsorship for every role or candidate. However, if we extend an offer to you, we will make every reasonable effort to support you in obtaining the necessary visa.

How We Support You

At Vega Health, we believe in building a workplace culture where people can do their best work while working hard. In addition to your salary compensation, you can expect:

• Equity
• Medical, dental and vision insurance options
• Employee assistance program (e.g., work-life resources)
• Voluntary benefits (e.g., pet insurance)
• Free on-site parking
• Generous vacation policy
• 10 paid sick days annually
• 12 weeks of fully paid parental leave
• Weekly lunches
• Quarterly team events (with friends, family, and pets are welcome!)

Please note that our benefits are subject to change as we continue to grow.

Additionally, Vega Health strives to cultivate a professional environment and culture that enables our team to balance their work and home life. We understand the stress associated with childcare and senior care and do our best to accommodate the care responsibilities of our employees. For any questions regarding our benefits, please reach out to our team at HR@vegahealth.com.

Equal Opportunity Policy (EEO)

Vega Health is proud to be an equal opportunity workplace and employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.