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Order Management & Billing, Ads

OpenAI · San Francisco

$158k - $175k/yrRemoteFinanceFinanceFinancePosted 3 weeks ago
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About this role

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake and provisioning through billing, collections, and cash application - ensuring accuracy, compliance, and operational excellence in support of OpenAI’s mission to ensure artificial general intelligence benefits all of humanity. About the Role We are looking for a strategic and hands-on operator to help build and scale the operational backbone supporting OpenAI's Ads monetization business. This role will own operational readiness and execution across the Ads Order-to-Cash lifecycle, ensuring scalable billing operations, financial accuracy, and strong operational controls. As Ads offerings and monetization capabilities continue to evolve, you will partner across Product, Engineering, Revenue Systems, Finance, GTM, Deal Desk, and Legal to operationalize new monetization capabilities while ensuring billing integrity, operational excellence, and audit readiness. You'll combine operational leadership, process design, systems thinking, and automation to build scalable processes that support one of OpenAI's fastest-growing revenue streams. This role is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation assistance. In this role, you will: - Own operational readiness for new Ads monetization launches, including testing, billing validation, reconciliation, go-live execution, and post-launch hypercare. - Design and scale operational processes supporting Ads billing, campaign monetization, credits, coupons, pricing changes, adjustments, and invoice generation. - Partner closely with Ads Product, Engineering, Revenue Systems, GTM, Deal Desk, Finance, and Legal to operationalize new monetization capabilities while ensuring downstream billing and revenue processes remain accurate. - Build scalable operational wo

Excerpt from the posting OpenAI published. Read the full description on their site before applying.

Skills this posting mentions

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About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first - ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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