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Enterprise Application Data Architect, GTM Systems

OpenAI · San Francisco

$260k - $288k/yrRemoteEngineeringFinanceFinancePosted 6 weeks ago
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About this role

About the Team The Growth and Support Services team is responsible for building and maintaining the systems, data foundations, and operational processes that support our go-to-market and customer-facing teams. The team partners closely with Revenue Operations, Business Systems, Data Engineering, Analytics, Sales, Marketing, Customer Success, Support, Security, and other cross-functional stakeholders. Our work helps ensure that customer and prospect data is accurate, consistent, secure, and actionable across the full customer lifecycle. About the Role As a Data Architect, you will define and improve the data architecture supporting our go-to-market systems and enterprise CRM environment. You will lead efforts to improve Salesforce and internal data from initial lead acquisition and enrichment through sales, onboarding, customer success, and support. You will design scalable data models, establish system-of-record definitions, improve integrations, and lead data-quality and governance initiatives across customer, account, contact, lead, opportunity, and support data. We’re looking for people who combine strong technical expertise in enterprise data architecture with hands-on experience improving complex CRM environments. You should be comfortable working across architecture, data modeling, integration design, governance, and implementation. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role you will: - Define the target architecture for customer, account, contact, lead, opportunity, activity, campaign, and support data. - Assess and improve Salesforce data across the lead-to-support lifecycle. - Design canonical data models, entity relationships, identity-resolution rules, and system-of-record definitions. - Lead data-cleansing and remediation initiatives, including deduplication, normalization, enrichment, validation, and historical cleanup. - Establis

Excerpt from the posting OpenAI published. Read the full description on their site before applying.

Skills this posting mentions

CRMETLGovernance

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first - ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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