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AI Deployment Manager - Pilots - San Francisco

OpenAI · San Francisco

$162k - $230k/yrRemoteManagerGo To MarketTechnical SuccessPosted 4 months ago
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About this role

About the Role The AI Deployment Manager (ADM) - Pilots is a customer-facing role responsible for leading structured, time-bound enterprise AI pilots from initial scoping through final executive readout. This role is focused on helping customers evaluate OpenAI’s products in real-world contexts, identify high-value use cases, and generate clear, decision-ready signals tied to business value. You will design and lead pilot engagements that drive activation, sustained usage, and measurable impact across ChatGPT Enterprise, Codex, and adjacent workflows. This includes partnering with customer stakeholders to define success criteria, guiding users from experimentation to real adoption, and translating pilot outcomes into clear recommendations that support expansion or purchase decisions. This role requires strong judgment, the ability to operate in ambiguity, and a consistent focus on connecting technical capabilities to business outcomes. You will regularly engage both executive stakeholders and working teams, adapting your approach to meet customers where they are and move them forward. In this role, you will: - Own the design and execution of enterprise AI pilots, including scoping, cohort definition, and success criteria aligned to a clear commercial decision. - Identify and prioritize a small set of high-impact use cases that can generate credible signal within a 30 - 45 day pilot. - Drive activation and sustained engagement across pilot cohorts through targeted enablement, office hours, and workflow-level coaching. - Monitor pilot performance and adapt in real time, diagnosing gaps in engagement, use case traction, or stakeholder alignment. - Translate pilot signals into clear, executive-ready recommendations, including whether and how the customer should expand. - Navigate customer constraints such as security, data access, and competing tools while maintaining pilot momentum. - Partner closely with ADs, SEs, and customer stakeholders to align on scope, risks, an

Excerpt from the posting OpenAI published. Read the full description on their site before applying.

Skills this posting mentions

Artificial IntelligenceChange ManagementExperimentation

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first - ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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