GTM Operations Manager

About Mercor

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

About the Role

Mercor is looking for a GTM Operations Manager to drive high-priority initiatives across sales, partnerships, marketing, and hiring. This is a high-ownership role for someone who can move quickly from strategy to execution, helping to drive the strategic direction of Mercor's rapidly expanding GTM efforts.

What You’ll Do

• Special Projects: Develop and execute strategic initiatives to grow Mercor’s business across labs, enterprises, and app layer companies

• Partnerships: Activate partnerships with RL-as-a-service companies and partners to turn relationships into joint GTM and revenue opportunities.

• Sales strategy: Manage CRM implementation, goal setting, territory design, and resource allocation

• Process Optimization: Help to optimize the operating rhythm of the EM organization including deal reviews and GTM systems

• Strategic Hiring: Identify organizational gaps and lead recruiting for high-priority roles across the Engagement Management organization.

What We’re Looking For

• 3-4 years of experience in a Chief of Staff/Exec Ops role supporting a rapidly scaling business

• Exceptional strategic thinking and execution

• Strong commercial instincts and interest in AI

• Ability to operate across sales, partnerships, marketing, and recruiting

• High ownership, low ego, and comfort operating in ambiguity

• Excellent communication and relationship-building skills

Benefits

• $15K relocation bonus (for moving to the Bay Area)

• $10K housing bonus (if you live within 0.5 miles of our office)

• $1.5K monthly stipend for meals

• Free Equinox membership

• $200 monthly laundry reimbursement

• $200 monthly personal wellness reimbursement

• Health, Dental, Vision insurance

• 401(k) with company match