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Head of Talent

Concourse · New York City, New York

Location
New York City, New York, United States
Employment
Full time
Level
Manager
Posted
6 weeks ago

About this role

What You'll Do

  • Build and lead the talent function at Concourse as our first talent hire, owning recruiting end to end from pipeline to close

  • Partner with the CEO and hiring managers to define what great looks like for every role, from engineers to go-to-market to operations

  • Own full-cycle recruiting for our hardest searches: sourcing, selling, interviewing, and closing exceptional candidates in a competitive market

  • Design and run a hiring process that is fast, rigorous, and gives every candidate a strong impression of Concourse

  • Build the systems, scorecards, and playbooks that let the company hire repeatably as it scales

  • Shape how Concourse tells its story to candidates, from job descriptions to outreach to the interview experience

  • Own the candidate-to-employee handoff, making sure every new hire starts strong

  • Track pipeline health and hiring metrics, and proactively address gaps before they slow the company down

  • Use AI tools to scale your work, automating sourcing, screening, scheduling, and reporting

What We're Looking For

  • Several years of experience in recruiting, talent, or people roles, ideally at a fast-growing startup or top search firm

  • Track record of closing exceptional candidates for hard-to-fill roles, especially engineers and early startup hires

  • Eagerness to work at a startup: you want ownership of an entire function, you're comfortable being the only talent person in the room, and you'd rather build the machine than operate inside one

  • Enthusiasm for AI: you're excited to use tools like Claude to 10x your output

  • Strong judge of people: you can distinguish genuinely great from merely polished, and hiring managers trust your read

  • Structured thinker who can turn ambiguous situations into a clear plan and next steps

  • High agency: you find the work that needs doing and do it without being asked

  • Strong communicator who can engage equally well with a senior engineering candidate and a government program director

  • Based in or willing to relocate to NYC for in-office work, five days a week

Why This Role

  • Build the Talent Function From Scratch - You're the first talent hire, defining how Concourse finds, evaluates, and closes the people who will build the company.

  • Own the Company's Biggest Lever - At this stage, every hire meaningfully changes the trajectory; the team you help assemble is the company.

  • Work Directly with the CEO - Partner with a repeat founder on the searches that matter most, with a direct line into every hiring decision.

  • Ground Floor Opportunity - Join an early-stage startup led by a repeat founder with a successful exit.

About Concourse

Concourse is the fastest-growing govtech, providing software to more than 100 state and local governments across the U.S.

Government calls what we do "IT modernization." We call it a trillion-dollar opportunity to overhaul how government works. Public services are broken not because of bureaucracy but instead because they run on antiquated, user-unfriendly software from legacy vendors.

Some examples: Concourse is powering the legislative management system for one of America's largest cities, a state's entire online bail payment system, and a case-management platform for mental-health response teams.

We are an AI-native company. Our org structure and staffing model are radically different from those of legacy tech companies: we have a flat team of superstar generalists who both own client relationships and manage fleets of long-horizon AI agents.

Our team works together in our Flatiron office five days a week.

As published by Concourse. Applications are handled on their site.

Skills this posting mentions

Voter Targeting/OutreachCross-functional Team LeadershipFull-cycle Recruiting

About Concourse

Concourse builds modern software for the public sector. We believe that no two government agencies are exactly the same, and they all deserve software that fully addresses their needs. ConcourseOS is a modular and configurable platform built for how government agencies actually operate. Our platform can be purchased and configured to agency-specific workflows in under 60 days. Concourse is trusted by 300+ public sector organizations nationwide, spanning state labor and legal agencies, transit authorities, utility districts, higher education institutions, K-12 school districts, county election boards, court systems, and more. We’re proud to be 100% public sector focused and bring deep expertise and experience to every engagement. Our platform is built to be secure and compliant for all government use cases.

All 9 openings at Concourse

One click, then it is written

Apply to Concourse with a resume written for this role.

Queue Head of Talent and I read the posting, rewrite your resume against it, draft the cover letter, and score the fit. Then you press send, or press one button and I fill in Concourse’s form for you.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • 25 sent a week, free
  • No card
  • Nothing sent until you say so

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Put this to work

Paste your career in once. Every application after that is written for you.

Drop a resume or a LinkedIn URL. I rank the live openings against it, rewrite the resume and write a cover letter for the best of them, and fill in the employer's form when you press the button. You read, you decide what goes out.

  1. 01Drop your resume

    A PDF or a LinkedIn URL. About a minute, once.

  2. 02I rank the openings

    Every weekday morning, the live catalog scored against your history. Up to 20 worth your time, not two hundred links.

  3. 03Each one is written up

    Resume rewritten for the posting, a cover letter, a fit score. Press send, or let me fill in the form.

  • New matches ranked and written before you are up.
  • Every bullet stays inside what your history supports. Nothing invented.
  • Queued, submitted, interviewing, offer: one screen, not a spreadsheet.

500 free credits on sign-up. No card. Nothing is sent until you say so.

Listed from the job board Concourse publishes. Refolk is not the employer and does not handle their hiring. Applications go to Concourse directly.