Senior Manager, Revenue Operations & Analytics

VGS is the world's leader in payment tokenization. Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more. We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities.

VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services. Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity.

As the Senior Manager of Revenue Operations & Business Insights, you will be the engine under the hood of our GTM organization. You will own the end-to-end integrity of our GTM, business, and revenue data. From the moment an event is captured in our pipeline to the final KPI on our Internal & External Dashboards. You aren’t just building dashboards; you are ensuring the "source of truth" is actually true.

What you will be doing at VGS (Responsibilities)...

1. Revenue Intelligence & Reporting (The "What")

• Own and maintain the tracking of company, client, and product metrics and KPIs.

• Leverage AI to build out business and client performance and insights from the VGS data.

• Run daily billable usage analysis to proactively flag revenue anomalies before they become billing disputes.

• Translate complex data sets into actionable narratives for the leadership team.

2. Data & Systems Architecture (The "How")

• Partner with our Data Engineers to manage and optimize the flow of data through Fivetran, Salesforce, and Sigma.

• Act as the bridge to Engineering: Translate business requirements into technical specs and navigate data backfills or pipeline failures without losing context.

• Directly manage Salesforce hygiene and the implementation of outbound/growth tools like Clay.ai.

3. Commercial Forensic Operations (The "Why")

• Investigate the "weeds": Troubleshoot and investigate line item analysis to resolve client issues or provide additional insights.

• Own the billing feedback loop: Flag overages, advise Account Managers on contested invoices, and ensure our billing logic matches our legal commitments

What we are looking for from you (Requirements)...

• 5+ years in RevOps, Sales Ops, or Data Analytics

• Expert Level: Salesforce (Admin preferred) and Sigma (or similar BI like Looker/Tableau).

• Experience with Data pipelines is a massive plus. You are comfortable writing SQL and investigating data pipelines, even if you aren't a full-time dev.

• Experience with billing and usage based models

• You enjoy being the person who links Sales, Finance, and Engineering.

• You have the confidence to "hold the line" on a billing dispute because you’ve done the data legwork to prove your case.

• You believe a visualization is only as good as the SQL behind it. You look for context and "data smell" before hitting 'refresh'.

• Data Driven You are curious, wanting to understand the underlying drivers to the data story.

What you get from us... • Flexible work hours and flexible PTO • Competitive health benefits • VGS stock options • 401k plan, with employer matching 4% and immediate vesting (available only for US employees) • Life & disability insurance • Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees) • Global parental leave program • Employee Assistance Program • Home Internet reimbursement • New hire home office set-up allowance • Professional learning reimbursement At VGS, we have a remote-first philosophy because we believe flexibility leads to great work and a healthy work-life balance. That said, if you live within 30 miles of one of our office locations, you’ll be on a hybrid schedule with some in-person time - because we know there’s real value in coming together. We’re not about being in the office every day - but we are about connection, collaboration, and the energy that comes from a great brainstorm, a team lunch, or celebrating a big win in person. We consider applicants without regard to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled). Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. Please note we are currently only hiring in the following states... Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Iowa, Michigan, Minnesota, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Ontario (Canada), Alberta (Canada), or British Columbia (Canada).