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Market Research and AI Transformation Lead - 6 Month Fixed Term Contract

Trainline · London

RemoteScience and researchCommercialCommercialPosted 3 weeks ago
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About this role

About us We are champions of rail, inspired to build a greener, more sustainable https://www.thetrainline.com/terms/sustainability-faqs future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline 🚄 Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing the Trainline Brand Insight & Effectiveness Team 👋 Our Brand Insight & Effectiveness team helps Trainline stay close to its customers by delivering high-quality research, clear insight and commercially grounded recommendations across our UK and International markets. The team plays an important role in shaping customer-first thinking, helping colleagues understand audiences, evaluate brand and marketing performance, and make confident decisions based on evidence. As Market Research and AI Transformation Lead, you will bring strong quantitative research expertise and a curiosity for how AI-led approaches can improve the way we work. You will lead a varied range of research projects, partner closely with Brand, Marketing, Data Science, UX Research and Effectiveness teams, and help the business turn insight into action across multiple markets. In this role as the Market Research and AI Transformation Lead , you will...🚄 - Lead quantitative market research projects from brief through to deliver

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