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Account Director

Thought Machine · United States, Florida, Miami

RemoteDirectorEngineeringCommercialCommercialPosted 3 months ago
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About this role

Thought Machine's mission is bold - to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years - growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years - and a UK Best Employer for 2026. Thought Machine is seeking an experienced Account Director to drive and own commercial growth of our clients located across Latin America. This pivotal role involves driving existing accounts forward, identifying new commercial opportunities within client organizations, managing renewals and upsells, and cultivating relationships across executive teams, program management, procurement, legal, and compliance functions. Duties: - Develop and execute annual account plans aligned with Thought Machine and client strategic priorities, ensuring stakeholder buy-in and adapting plans as needed. - Manage client renewals. - Establish and nurt

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