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Senior Field Engineer

Teleport · United States (Remote)

$174k - $235k/yrRemoteSeniorEngineeringRevenueImplementation EngineeringPosted 5 months ago
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About this role

About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, IBM, and Elastic to secure infrastructure for an AI world. As a member of the Teleport Customer Solutions Team, you will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers throughout the entire customer lifecycle. As a Senior Field Engineer, you will be dedicated to proactively driving adoption so that our customers achieve the maximum value from all Teleport products and solutions.You will work directly with our customers to help design solution architecture, deploy and configure Teleport hands-on, relay implementation best practices, provide triage and debugging of technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with an enterprise-wide organizational rollout of the Teleport solution. You will act as a customer champion within Teleport and provide and help prioritize product feedback by working with the Teleport product team. As a Senior Field Engineer, you will be the primary lead to identify and provide initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows, and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset. Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are: - Autonomous: We va

Excerpt from the posting Teleport published. Read the full description on their site before applying.

Skills this posting mentions

Written Communication SkillsGoogle Cloud PlatformREST

About Teleport

Teleport is the AI Infrastructure Identity Company, modernizing identity, access, and policy for infrastructure, improving engineering velocity and infrastructure resiliency against human factors and compromise.

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