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Implementation Lead, Brand Partnerships

Substack · New York

$150k - $200k/yrRemoteExecutiveSalesSponsorshipsSponsorshipsPosted Last week
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About this role

Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences. Brand Partnerships at Substack We're building Substack's sponsorships business from the ground up. The Implementation Lead makes campaigns scale into a marketplace. You own the operational backbone of the business: campaign workflows, integrations/operations, and marketplace quality that makes it all happen. When a brand’s ad ops team and solutions engineers need to understand each other, you're the translator. This is a founding role on a small team and a build role. Responsibilities - Serve as first-line solutions lead for brands & agencies accessing our marketplace - Implement scalable systems through campaign trafficking, QA, launch, delivery monitoring, and wrap - Build the pipes and process for the business: order management, campaign workflows, reporting, and billing handoffs - Execute and maintain the integrations brands expect, including tracking, third-party, and more - Generate an AI-first outbound engine to drive demand and onboarding into our system - Onboard brands and agencies, then troubleshoot fast when something breaks mid-flight - Work with design and engineering to decide what deserves real tooling and what an ad-hoc operation can handle for now - Write the playbooks and documentation that let the team move faster and better About You - 10+ years in ad operations, solutions engineering, or technical account management at a platform, publisher, or ad tech company - Hands-on experience with campaign trafficking, tag management, and third-party measurement or verification vendors - Fluency with data: strong s

Excerpt from the posting Substack published. Read the full description on their site before applying.

Skills this posting mentions

EquityMarketplaceJavaScript

About Substack

Substack lets writers connect with their audience on their own terms and earn money doing it. We make it simple for writers to publish to an email list that they own, get discovered on the web, and charge for subscriptions. More than 500,000 people pay to subscribe to writers across the Substack network, and the top writers make millions of dollars a year. Substack’s model depends on the success of writers using Substack - we only make money when they do. “Substack makes it dead simple to start a newsletter and get paid for it.” - Judd Legum, author of Popular Information "Substack gives me a way to connect with my audience on my own terms.” - Lyz Lenz, author of God Land and Men Yell At Me Make something that matters Great writing is valuable. It respects readers' time, their intelligence, and their trust. It helps us make sense of and change the culture we live in. At Substack, we're building a business model that enables great writing to thrive. Learn more about our opportunity and mission. We are a small but growing team, and there is more to build than we could ever imagine. That’s why we need you. We aim to take pragmatic approaches to problem solving while shipping high-quality products that allow the writing on Substack to take the spotlight. Every person at the company participates in customer support. We do this to build empathy with our users and enable us to build better products. We believe that a diverse team will help us build a product that best serves the needs of a wildly diverse ecosystem of writers. So whatever your background or perspective, we’d welcome your input to help build the best possible version of Substack.

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