Sales Strategy & Operations Business Partner

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within the Sales Strategy and Operations team, the Global Product Sales Strategy and Operations team is aligned to each of Stripe’s Product Pillars (Revenue Suite, Money Management and Payments) and are heavily focused on partnering with both GTM and Product to drive the rhythm of business, strategic initiatives, bi-annual planning and execution. We advance the sales policies, processes and tools to drive revenue and growth. Within Stripe, the goal of the Product sellers is to help users understand Stripe’s specialised offerings and recommend the right Stripe solutions and implementation path.

This is an incredible opportunity that plays an integral role in shaping and executing GTM strategies with Sales leaders. You will partner with senior Sales leadership and the broader Sales team to drive the overall productivity and effectiveness of the mid market segment. Responsibilities include go-to-market design, resource planning, quota setting and management, sales process optimization and business analytics. You will also partner with key cross-functional stakeholders, including Finance & Strategy, Functional Sales Operations, Global Systems & Processes, and the Strategy Planning and Insights team to streamline and optimize our internal processes and deliverables (monthly business reviews, weekly forecasting calls, target setting and planning). We are looking for a self-starter who is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high-growth environment, and solving problems with limited oversight.

What you’ll do

Our team is growing rapidly and the majority of our near term focus is on building business foundations, which entails a focus on operational projects (process design, business cadences, systems work). This Sales Strategy and Operations business partner is the right-hand person to their Product Sales Leader on everything related to planning and running their business, including: org design and planning, partner/sales coverage models, setting SOKRs, measuring and providing insights on performance, forecasting, and process improvement. In addition to engaging with the Sales team, you will also be collaborating with numerous cross-functional stakeholders from across the globe, including: finance operations, sales operations, professional services consulting operations, product and system operations and customer success and renewals operations.

Responsibilities

• Collaborate with Sales leadership and cross-functional stakeholders in developing go-to market strategy, resource plan and key performance metrics.
• Create and manage operational processes such as territory planning and target setting.
• Work cross-functionally to investigate and conduct analysis on system and operational issues
• Develop and execute initiatives designed to optimize sales team efficiency and productivity
• Drive rhythm of business (forecasting, pipeline council, monthly / quarterly business reviews) with strong operational rigor.
• Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
• Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making
• Drive critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity based milestones
• Oversee implementation of enabling systems and tools, working closely with internal systems teams

Who you are

If you meet the minimum requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 7+ years of sales strategy and operations experience in a high-tech growth environment, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles. Knowledge of sales data such as customer accounts, opportunities and revenue
• Bachelor's Degree in a related field (e.g. Finance, Business, Engineering, Mathematics)
• Strong business acumen and ​​Distinctive problem solving and analysis skills. Ability to solve complex and diverse business problems (commercial, operational, organizational).
• Exceptional analytical skills and a structured approach to solving unique business problems
• Advanced SQL and Excel skills to include experience financial modelling
• Experience working with large data sets, especially in analyzing large imperfect data sets to solve problems and creating scalable reports and dashboards or ad-hoc analysis
• Stakeholder management experience - with strong communication and influencing skills.
• Self-starter and comfortable dealing with ambiguity.
• Communicate clearly, proactively, and concisely
• Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced and frequently changing environment
• An enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment

Preferred Qualifications

• MBA or higher degree in an analytical field
• Prior experience at a growth stage Internet/software company or FinTech
• Proficiency in BI visualization tools (e.g. Tableau)
• Experience in Salesforce.com as a user and report developer