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Lead Customer Success Manager, CCaaS/Service

Sprinklr · Seoul, South Korea

Location
Seoul, South Korea
Level
Senior
Posted
Yesterday
Sales
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Skills this posting mentions

Act-OnOmnichannelSalesforce Service Cloud

About Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises - including Microsoft, P&G, Samsung, and 60% of the Fortune 100 - rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

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